Chronic crisis management: the perception of Malay managers in Malaysian business organization
This study investigates crisis management by focusing on Bohn (2000). Bohn (2000) uses the term ‘fire fighting’ to describe firms that are in a chronic state of crisis management. Typically, managers rush from one problem to another without having the time to solve problems effectively. They often d...
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| Format: | Article |
| Language: | English |
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International Islamic University Malaysia
2012
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| Online Access: | http://irep.iium.edu.my/34396/ http://irep.iium.edu.my/34396/ http://irep.iium.edu.my/34396/1/fontaine.pdf |
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iium-34396 |
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eprints |
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iium-343962014-01-20T08:34:23Z http://irep.iium.edu.my/34396/ Chronic crisis management: the perception of Malay managers in Malaysian business organization Fontaine, Rodrigue Ancelot Harvey HF5548.7 Industrial psychology This study investigates crisis management by focusing on Bohn (2000). Bohn (2000) uses the term ‘fire fighting’ to describe firms that are in a chronic state of crisis management. Typically, managers rush from one problem to another without having the time to solve problems effectively. They often deal with symptoms but fail to address the root causes of the problem. Fire fighting arises because of a) weaknesses in individual problem-solving skills, b) dysfunctional team dynamics and c) systems problems within the organization. This study explores chronic crisis management in Malaysia by surveying the perception of 150 Malay managers using an instrument derived from the literature. By and large, the data confirms the literature review. The implications for management from an Islamic perspective (MIP) are discussed. In particular, this author speculates that MIP can help develop a better organizational culture and a process-orientated management approach. Both would help prevent fire fighting in organizations. International Islamic University Malaysia 2012 Article PeerReviewed application/pdf en http://irep.iium.edu.my/34396/1/fontaine.pdf Fontaine, Rodrigue Ancelot Harvey (2012) Chronic crisis management: the perception of Malay managers in Malaysian business organization. International Journal of Economics, Management and Accounting, 20 (1). pp. 1-17. ISSN 0128-006 http://www.iium.edu.my/enmjournal/index.php/enmj/article/view/185 |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
International Islamic University Malaysia |
| building |
IIUM Repository |
| collection |
Online Access |
| language |
English |
| topic |
HF5548.7 Industrial psychology |
| spellingShingle |
HF5548.7 Industrial psychology Fontaine, Rodrigue Ancelot Harvey Chronic crisis management: the perception of Malay managers in Malaysian business organization |
| description |
This study investigates crisis management by focusing on Bohn (2000). Bohn (2000) uses the term ‘fire fighting’ to describe firms that are in a chronic state of crisis management. Typically, managers rush from one problem to another without having the time to solve problems effectively. They often deal with symptoms but fail to address the root causes of the problem. Fire fighting arises because of a) weaknesses in individual problem-solving skills, b) dysfunctional team dynamics and c) systems problems within the organization. This study explores chronic crisis management in Malaysia by surveying the perception of 150 Malay managers using an instrument derived from the literature. By and large, the data confirms the literature review. The implications for management from an Islamic perspective (MIP) are discussed. In particular, this author speculates that MIP can help develop a better organizational culture and a process-orientated management approach. Both would help prevent fire fighting in organizations. |
| format |
Article |
| author |
Fontaine, Rodrigue Ancelot Harvey |
| author_facet |
Fontaine, Rodrigue Ancelot Harvey |
| author_sort |
Fontaine, Rodrigue Ancelot Harvey |
| title |
Chronic crisis management: the perception of Malay managers in Malaysian business organization |
| title_short |
Chronic crisis management: the perception of Malay managers in Malaysian business organization |
| title_full |
Chronic crisis management: the perception of Malay managers in Malaysian business organization |
| title_fullStr |
Chronic crisis management: the perception of Malay managers in Malaysian business organization |
| title_full_unstemmed |
Chronic crisis management: the perception of Malay managers in Malaysian business organization |
| title_sort |
chronic crisis management: the perception of malay managers in malaysian business organization |
| publisher |
International Islamic University Malaysia |
| publishDate |
2012 |
| url |
http://irep.iium.edu.my/34396/ http://irep.iium.edu.my/34396/ http://irep.iium.edu.my/34396/1/fontaine.pdf |
| first_indexed |
2023-09-18T20:49:35Z |
| last_indexed |
2023-09-18T20:49:35Z |
| _version_ |
1777409904001155072 |