Nikhashemi, S. R., Paim, L., Haque, A. K. M. A., Khatibi, A., & Tarofder, A. K. (2013). Internet technology, CRM and customer loyalty: Customer retention and satisfaction perspective. IDOSI Publications.
Chicago Style (17th ed.) CitationNikhashemi, Seyed Rajab, Laily Paim, A. K. M. Ahasanul Haque, Ali Khatibi, and Arun Kumar Tarofder. Internet Technology, CRM and Customer Loyalty: Customer Retention and Satisfaction Perspective. IDOSI Publications, 2013.
MLA (8th ed.) CitationNikhashemi, Seyed Rajab, et al. Internet Technology, CRM and Customer Loyalty: Customer Retention and Satisfaction Perspective. IDOSI Publications, 2013.
Warning: These citations may not always be 100% accurate.