End User Preferences on Hospital Websites in Nigeria
This paper presents a Usability study of the Nigerian Hospital websites, through usability testing of some sample hospital websites in Nigeria. The study aims to provide better understanding of the design features and content that offers an easier way of enquiring for some medical advice. Selected p...
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Little Lion Scientific Islamabad Pakistan
2013
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| Online Access: | http://irep.iium.edu.my/34741/ http://irep.iium.edu.my/34741/ http://irep.iium.edu.my/34741/1/17Vol57No2-MurniShakirat_2013.pdf |
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iium-347412017-06-19T06:15:04Z http://irep.iium.edu.my/34741/ End User Preferences on Hospital Websites in Nigeria O.Raj, Shakirat Mahmud, Murni Md Tap, Abu Osman Abubakr, Adamu TA Engineering (General). Civil engineering (General) This paper presents a Usability study of the Nigerian Hospital websites, through usability testing of some sample hospital websites in Nigeria. The study aims to provide better understanding of the design features and content that offers an easier way of enquiring for some medical advice. Selected participants for the usability testing were given tasks to locate and find specified information in the websites and were evaluated based Nielsen usability heuristics in order to gather the users’ opinion about the websites. The accessibility and availability were also evaluated and the findings indicate huge discrepancies between what people do and what the website are meant for. Each website has its own strengths and weaknesses, but in terms of interactions, our findings reveal that users misunderstand the important of reading instructions provided in websites and prefer direct interaction than by following instruction. Little Lion Scientific Islamabad Pakistan 2013-11-20 Article PeerReviewed application/pdf en http://irep.iium.edu.my/34741/1/17Vol57No2-MurniShakirat_2013.pdf O.Raj, Shakirat and Mahmud, Murni and Md Tap, Abu Osman and Abubakr, Adamu (2013) End User Preferences on Hospital Websites in Nigeria. Journal of Theoretical and Applied Information Technology, 57 (2). pp. 279-287. ISSN 1992-8645 E-ISSN 1817-3195 http:/www.jatit.org |
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Digital Repository |
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Local University |
| institution |
International Islamic University Malaysia |
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IIUM Repository |
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Online Access |
| language |
English |
| topic |
TA Engineering (General). Civil engineering (General) |
| spellingShingle |
TA Engineering (General). Civil engineering (General) O.Raj, Shakirat Mahmud, Murni Md Tap, Abu Osman Abubakr, Adamu End User Preferences on Hospital Websites in Nigeria |
| description |
This paper presents a Usability study of the Nigerian Hospital websites, through usability testing of some sample hospital websites in Nigeria. The study aims to provide better understanding of the design features and content that offers an easier way of enquiring for some medical advice. Selected participants for the usability testing were given tasks to locate and find specified information in the websites and were evaluated based Nielsen usability heuristics in order to gather the users’ opinion about the websites. The accessibility and availability were also evaluated and the findings indicate huge discrepancies between what people do and what the website are meant for. Each website has its own strengths and weaknesses, but in terms of interactions, our findings reveal that users misunderstand the important of reading instructions provided in websites and prefer direct interaction than by following instruction. |
| format |
Article |
| author |
O.Raj, Shakirat Mahmud, Murni Md Tap, Abu Osman Abubakr, Adamu |
| author_facet |
O.Raj, Shakirat Mahmud, Murni Md Tap, Abu Osman Abubakr, Adamu |
| author_sort |
O.Raj, Shakirat |
| title |
End User Preferences on Hospital Websites in Nigeria |
| title_short |
End User Preferences on Hospital Websites in Nigeria |
| title_full |
End User Preferences on Hospital Websites in Nigeria |
| title_fullStr |
End User Preferences on Hospital Websites in Nigeria |
| title_full_unstemmed |
End User Preferences on Hospital Websites in Nigeria |
| title_sort |
end user preferences on hospital websites in nigeria |
| publisher |
Little Lion Scientific Islamabad Pakistan |
| publishDate |
2013 |
| url |
http://irep.iium.edu.my/34741/ http://irep.iium.edu.my/34741/ http://irep.iium.edu.my/34741/1/17Vol57No2-MurniShakirat_2013.pdf |
| first_indexed |
2023-09-18T20:49:59Z |
| last_indexed |
2023-09-18T20:49:59Z |
| _version_ |
1777409929665052672 |