Building trust in e-commerce: a proposed Shari’ah compliant model

Studies show that trust has a significant impact on users’ motivation, acceptance and willingness for e-commerce dealings. Existing literature investigates the role of trust in e-commerce environment within the conventional space but scarcely looks into the issue from the Islamic perspective. Consid...

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Main Authors:	Muhammad, Muhd. Rosydi, Muhammad, Marjan
Format:	Article
Language:	English
Published:	Array Development Canada (JIBC) 2013
Subjects:	KBP173.25 Islamic law and other disciplines or subjects KBP639 Muʻāmalāt T58.5 Information technology T58.6 Management information systems
Online Access:	http://irep.iium.edu.my/35037/ http://irep.iium.edu.my/35037/ http://irep.iium.edu.my/35037/1/2013_Muhammad_%26_Muhammad.pdf

id	iium-35037
recordtype	eprints
spelling	iium-350372014-01-28T08:02:59Z http://irep.iium.edu.my/35037/ Building trust in e-commerce: a proposed Shari’ah compliant model Muhammad, Muhd. Rosydi Muhammad, Marjan KBP173.25 Islamic law and other disciplines or subjects KBP639 Muʻāmalāt T58.5 Information technology T58.6 Management information systems Studies show that trust has a significant impact on users’ motivation, acceptance and willingness for e-commerce dealings. Existing literature investigates the role of trust in e-commerce environment within the conventional space but scarcely looks into the issue from the Islamic perspective. Considering that Muslim users constitute a relatively significant percentage of the whole online commerce community, it is pertinent to understand the concept of trust in the light of Shari’ah. Inability to satisfy religio-centric attitude of the Muslim internet users may bring negative consequences for the overall success of e-commerce environment. Therefore, the main objective of this study is to explore how to build online trust among Muslim users through an analysis of the essential requirements of e-commerce from the perspective of Islamic law of contract. The literature review covers empirical studies on the concept of trust, model of trust and Islamic law of contract. For the review, library research is employed by the means of investigating classical and contemporary literature to search for information on essential requirements underpinning e-commerce contracts. The study sheds light on some conditions related to offer and acceptance (form), buyer and seller (parties), and object and price (subject matter) of sale contracts concluded via online environment. An appraisal of these issues will justify the validity of e-commerce in Islamic law, thus enhancing the level of online trust among Muslim users. Drawing upon these discussions, a Shari’ah compliant model for online trust is proposed highlighting essential requirements of Islamic law of contract as variables for online trust. Array Development Canada (JIBC) 2013-12 Article PeerReviewed application/pdf en http://irep.iium.edu.my/35037/1/2013_Muhammad_%26_Muhammad.pdf Muhammad, Muhd. Rosydi and Muhammad, Marjan (2013) Building trust in e-commerce: a proposed Shari’ah compliant model. Journal of Internet Banking and Commerce, 18 (3). pp. 1-13. ISSN 1204-5357 http://www.arraydev.com/commerce/jibc/
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	KBP173.25 Islamic law and other disciplines or subjects KBP639 Muʻāmalāt T58.5 Information technology T58.6 Management information systems
spellingShingle	KBP173.25 Islamic law and other disciplines or subjects KBP639 Muʻāmalāt T58.5 Information technology T58.6 Management information systems Muhammad, Muhd. Rosydi Muhammad, Marjan Building trust in e-commerce: a proposed Shari’ah compliant model
description	Studies show that trust has a significant impact on users’ motivation, acceptance and willingness for e-commerce dealings. Existing literature investigates the role of trust in e-commerce environment within the conventional space but scarcely looks into the issue from the Islamic perspective. Considering that Muslim users constitute a relatively significant percentage of the whole online commerce community, it is pertinent to understand the concept of trust in the light of Shari’ah. Inability to satisfy religio-centric attitude of the Muslim internet users may bring negative consequences for the overall success of e-commerce environment. Therefore, the main objective of this study is to explore how to build online trust among Muslim users through an analysis of the essential requirements of e-commerce from the perspective of Islamic law of contract. The literature review covers empirical studies on the concept of trust, model of trust and Islamic law of contract. For the review, library research is employed by the means of investigating classical and contemporary literature to search for information on essential requirements underpinning e-commerce contracts. The study sheds light on some conditions related to offer and acceptance (form), buyer and seller (parties), and object and price (subject matter) of sale contracts concluded via online environment. An appraisal of these issues will justify the validity of e-commerce in Islamic law, thus enhancing the level of online trust among Muslim users. Drawing upon these discussions, a Shari’ah compliant model for online trust is proposed highlighting essential requirements of Islamic law of contract as variables for online trust.
format	Article
author	Muhammad, Muhd. Rosydi Muhammad, Marjan
author_facet	Muhammad, Muhd. Rosydi Muhammad, Marjan
author_sort	Muhammad, Muhd. Rosydi
title	Building trust in e-commerce: a proposed Shari’ah compliant model
title_short	Building trust in e-commerce: a proposed Shari’ah compliant model
title_full	Building trust in e-commerce: a proposed Shari’ah compliant model
title_fullStr	Building trust in e-commerce: a proposed Shari’ah compliant model
title_full_unstemmed	Building trust in e-commerce: a proposed Shari’ah compliant model
title_sort	building trust in e-commerce: a proposed shari’ah compliant model
publisher	Array Development Canada (JIBC)
publishDate	2013
url	http://irep.iium.edu.my/35037/ http://irep.iium.edu.my/35037/ http://irep.iium.edu.my/35037/1/2013_Muhammad_%26_Muhammad.pdf
first_indexed	2023-09-18T20:50:21Z
last_indexed	2023-09-18T20:50:21Z
_version_	1777409952766230528

Building trust in e-commerce: a proposed Shari’ah compliant model

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