Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers

The aim of this study is to find out what were the factors that may have played significant role to select the telecommunication service providers. In general this research has an intention to develop a research framework grounded on a strong theoretical and literature review background. The surv...

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Main Authors: Haque, A. K. M. Ahasanul, Rahman, Sabbir, Rahman, Mahbubur
Format: Article
Language:English
Published: Faculty of Economics and Administrative Sciences, Bursa, Turkey 2010
Subjects:
Online Access:http://irep.iium.edu.my/3886/
http://irep.iium.edu.my/3886/
http://irep.iium.edu.my/3886/1/Business_and_Economic_Research_Journal_2010.pdf
id iium-3886
recordtype eprints
spelling iium-38862011-11-15T08:17:08Z http://irep.iium.edu.my/3886/ Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers Haque, A. K. M. Ahasanul Rahman, Sabbir Rahman, Mahbubur HC Economic History and Conditions The aim of this study is to find out what were the factors that may have played significant role to select the telecommunication service providers. In general this research has an intention to develop a research framework grounded on a strong theoretical and literature review background. The survey instruments employed on Bangladeshi consumers included demographic background, price, service quality, product quality and availability and promotional offers for consumer perception. Thus the structural equation modeling approach was necessary in order to examine the variables. The data analysis was conducted using SPSS and AMOS (Analysis of Moment Structure) with the software package for windows. From the result it is revealed that paths are related to the casual processes significantly. Among all the significant variables, from our result, Price is the most important among our respondents followed by Service quality, product quality and promotion. Further research should be considered to gather more information regarding the service quality and customers’ satisfaction dimensions in context of the Bangladeshi mobile phone operators. It is hoped that the findings of this study may assist mobile phone industry in Bangladesh about their services and promotion of their services. However, the findings of this study may provide needed feedback and contribute to the improvement of players’ strategy and their marketing program. Faculty of Economics and Administrative Sciences, Bursa, Turkey 2010 Article PeerReviewed application/pdf en cc_by_nc http://irep.iium.edu.my/3886/1/Business_and_Economic_Research_Journal_2010.pdf Haque, A. K. M. Ahasanul and Rahman, Sabbir and Rahman, Mahbubur (2010) Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers. Business and Economics Research Journal, 1 (3). pp. 17-34. ISSN 1309-2448 http://www.berjournal.com/?p=595
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HC Economic History and Conditions
spellingShingle HC Economic History and Conditions
Haque, A. K. M. Ahasanul
Rahman, Sabbir
Rahman, Mahbubur
Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers
description The aim of this study is to find out what were the factors that may have played significant role to select the telecommunication service providers. In general this research has an intention to develop a research framework grounded on a strong theoretical and literature review background. The survey instruments employed on Bangladeshi consumers included demographic background, price, service quality, product quality and availability and promotional offers for consumer perception. Thus the structural equation modeling approach was necessary in order to examine the variables. The data analysis was conducted using SPSS and AMOS (Analysis of Moment Structure) with the software package for windows. From the result it is revealed that paths are related to the casual processes significantly. Among all the significant variables, from our result, Price is the most important among our respondents followed by Service quality, product quality and promotion. Further research should be considered to gather more information regarding the service quality and customers’ satisfaction dimensions in context of the Bangladeshi mobile phone operators. It is hoped that the findings of this study may assist mobile phone industry in Bangladesh about their services and promotion of their services. However, the findings of this study may provide needed feedback and contribute to the improvement of players’ strategy and their marketing program.
format Article
author Haque, A. K. M. Ahasanul
Rahman, Sabbir
Rahman, Mahbubur
author_facet Haque, A. K. M. Ahasanul
Rahman, Sabbir
Rahman, Mahbubur
author_sort Haque, A. K. M. Ahasanul
title Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers
title_short Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers
title_full Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers
title_fullStr Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers
title_full_unstemmed Factors determinants the choice of mobile service providers: structural equation modeling approach on Bangladeshi consumers
title_sort factors determinants the choice of mobile service providers: structural equation modeling approach on bangladeshi consumers
publisher Faculty of Economics and Administrative Sciences, Bursa, Turkey
publishDate 2010
url http://irep.iium.edu.my/3886/
http://irep.iium.edu.my/3886/
http://irep.iium.edu.my/3886/1/Business_and_Economic_Research_Journal_2010.pdf
first_indexed 2023-09-18T20:11:53Z
last_indexed 2023-09-18T20:11:53Z
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