Moderating effect of income on the service environment and customers’ behavioral intention

The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose...

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Main Authors:	Haque, A. K. M. Ahasanul, Hashim, Nurhazirah, Hasim, Nur Hasyimah
Format:	Article
Language:	English
Published:	Elsevier 2015
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/39938/ http://irep.iium.edu.my/39938/ http://irep.iium.edu.my/39938/4/39938_Moderating%20effect%20of%20income%20on%20the%20service%20environment.pdf

id	iium-39938
recordtype	eprints
spelling	iium-399382018-05-05T04:56:15Z http://irep.iium.edu.my/39938/ Moderating effect of income on the service environment and customers’ behavioral intention Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah HF5001 Business. Business Administration The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose of this study is to investigate the relationship between service environment and customers’ behavioral intention moderated by income in Malaysian property industry. A total of 357 respondents were participated in this study by using a convenience sampling. The result shown that lower middle income was significantly moderated the relationship between service environment and customers’ behavioral intention Elsevier 2015-01-27 Article PeerReviewed application/pdf en http://irep.iium.edu.my/39938/4/39938_Moderating%20effect%20of%20income%20on%20the%20service%20environment.pdf Haque, A. K. M. Ahasanul and Hashim, Nurhazirah and Hasim, Nur Hasyimah (2015) Moderating effect of income on the service environment and customers’ behavioral intention. Procedia Social and Behavioral Sciences, 170 (na). pp. 596-604. ISSN 1877-0428 http://www.journals.elsevier.com/procedia-social-and-behavioral-sciences
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF5001 Business. Business Administration
spellingShingle	HF5001 Business. Business Administration Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah Moderating effect of income on the service environment and customers’ behavioral intention
description	The property industry acts as vital sector whereby the service environment directly correlates the customers’ behavioral intention in purchasing a property. However, to date, a study regarding service environment and its impact still not fully addressed in the property industry. Thus, the purpose of this study is to investigate the relationship between service environment and customers’ behavioral intention moderated by income in Malaysian property industry. A total of 357 respondents were participated in this study by using a convenience sampling. The result shown that lower middle income was significantly moderated the relationship between service environment and customers’ behavioral intention
format	Article
author	Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah
author_facet	Haque, A. K. M. Ahasanul Hashim, Nurhazirah Hasim, Nur Hasyimah
author_sort	Haque, A. K. M. Ahasanul
title	Moderating effect of income on the service environment and customers’ behavioral intention
title_short	Moderating effect of income on the service environment and customers’ behavioral intention
title_full	Moderating effect of income on the service environment and customers’ behavioral intention
title_fullStr	Moderating effect of income on the service environment and customers’ behavioral intention
title_full_unstemmed	Moderating effect of income on the service environment and customers’ behavioral intention
title_sort	moderating effect of income on the service environment and customers’ behavioral intention
publisher	Elsevier
publishDate	2015
url	http://irep.iium.edu.my/39938/ http://irep.iium.edu.my/39938/ http://irep.iium.edu.my/39938/4/39938_Moderating%20effect%20of%20income%20on%20the%20service%20environment.pdf
first_indexed	2023-09-18T20:57:21Z
last_indexed	2023-09-18T20:57:21Z
_version_	1777410392824217600

Moderating effect of income on the service environment and customers’ behavioral intention

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