An integrated model on online tax adoption in Malaysia

As one of the MSC Malaysia Flagship Applications, Online Tax System or e-Filing has gained its popularity since it was launched in 2006. But the obstacles remain concern taxpayers who are really anxious about the technology, lacking of technical skills, or do not trust of any online transaction. Thi...

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Main Authors:	Hussein, Ramlah, Mohamed, Norshidah, Ahlan, Abdul Rahman, Mahmud, Murni, Aditiawarman, Umar
Format:	Conference or Workshop Item
Language:	English
Published:	Brunel University 2010
Subjects:	H Social Sciences (General) T Technology (General)
Online Access:	http://irep.iium.edu.my/4114/ http://irep.iium.edu.my/4114/ http://irep.iium.edu.my/4114/1/C42_EMCIS2010.pdf

id	iium-4114
recordtype	eprints
spelling	iium-41142017-06-19T01:10:41Z http://irep.iium.edu.my/4114/ An integrated model on online tax adoption in Malaysia Hussein, Ramlah Mohamed, Norshidah Ahlan, Abdul Rahman Mahmud, Murni Aditiawarman, Umar H Social Sciences (General) T Technology (General) As one of the MSC Malaysia Flagship Applications, Online Tax System or e-Filing has gained its popularity since it was launched in 2006. But the obstacles remain concern taxpayers who are really anxious about the technology, lacking of technical skills, or do not trust of any online transaction. This has led to the investigation of the factors that might contribute to the taxpayers’ adoption of the online tax or e-Filing system. To fulfill this aim, a model of online tax adoption was developed by integrating the Technology Acceptance Model (TAM) theory, Diffusion and Innovation (DOI) theory, Perceived Characteristics of Innovating (PCI) and other relevant factors including social influence, web-based service quality, trust of the internet, trust of the government political self efficacy, and perceived risk. Thirteen main hypotheses were developed and tested. The results demonstrate that trust of the government and web-based service quality are found to be a significant factors influencing citizens’ intention to use e-Filing. Key implications for theory and practice are also discussed. Brunel University 2010-04 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/4114/1/C42_EMCIS2010.pdf Hussein, Ramlah and Mohamed, Norshidah and Ahlan, Abdul Rahman and Mahmud, Murni and Aditiawarman, Umar (2010) An integrated model on online tax adoption in Malaysia. In: European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS) 2010, 12-13 April 2010, Le Royal Méridien Abu Dhabi, UAE. http://emcis.eu/Emcis_archive/EMCIS/EMCIS2010/Proceedings/Accepted%20Refereed%20Papers/C42.pdf
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	H Social Sciences (General) T Technology (General)
spellingShingle	H Social Sciences (General) T Technology (General) Hussein, Ramlah Mohamed, Norshidah Ahlan, Abdul Rahman Mahmud, Murni Aditiawarman, Umar An integrated model on online tax adoption in Malaysia
description	As one of the MSC Malaysia Flagship Applications, Online Tax System or e-Filing has gained its popularity since it was launched in 2006. But the obstacles remain concern taxpayers who are really anxious about the technology, lacking of technical skills, or do not trust of any online transaction. This has led to the investigation of the factors that might contribute to the taxpayers’ adoption of the online tax or e-Filing system. To fulfill this aim, a model of online tax adoption was developed by integrating the Technology Acceptance Model (TAM) theory, Diffusion and Innovation (DOI) theory, Perceived Characteristics of Innovating (PCI) and other relevant factors including social influence, web-based service quality, trust of the internet, trust of the government political self efficacy, and perceived risk. Thirteen main hypotheses were developed and tested. The results demonstrate that trust of the government and web-based service quality are found to be a significant factors influencing citizens’ intention to use e-Filing. Key implications for theory and practice are also discussed.
format	Conference or Workshop Item
author	Hussein, Ramlah Mohamed, Norshidah Ahlan, Abdul Rahman Mahmud, Murni Aditiawarman, Umar
author_facet	Hussein, Ramlah Mohamed, Norshidah Ahlan, Abdul Rahman Mahmud, Murni Aditiawarman, Umar
author_sort	Hussein, Ramlah
title	An integrated model on online tax adoption in Malaysia
title_short	An integrated model on online tax adoption in Malaysia
title_full	An integrated model on online tax adoption in Malaysia
title_fullStr	An integrated model on online tax adoption in Malaysia
title_full_unstemmed	An integrated model on online tax adoption in Malaysia
title_sort	integrated model on online tax adoption in malaysia
publisher	Brunel University
publishDate	2010
url	http://irep.iium.edu.my/4114/ http://irep.iium.edu.my/4114/ http://irep.iium.edu.my/4114/1/C42_EMCIS2010.pdf
first_indexed	2023-09-18T20:12:13Z
last_indexed	2023-09-18T20:12:13Z
_version_	1777407553190232064

An integrated model on online tax adoption in Malaysia

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