Exploring residents' satisfaction of facilities provided by private apartment companies

In recent times, Bangladesh has faced serious housing problems, especially for people who live in cities. In response, this study examines the relationship between housing expenses, affordability, service quality, hygienic conditions, and community attachment and residents' satisfaction, respec...

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Main Authors:	Rahman, Muhammad Sabbir, Hussain, Bashir, Uddin, ANM Meshquat, Islam, Nazrul
Format:	Article
Language:	English
Published:	National Cheng Kung University 2015
Subjects:	HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products
Online Access:	http://irep.iium.edu.my/42670/ http://irep.iium.edu.my/42670/ http://irep.iium.edu.my/42670/ http://irep.iium.edu.my/42670/1/42670.pdf

id	iium-42670
recordtype	eprints
spelling	iium-426702016-02-13T04:55:17Z http://irep.iium.edu.my/42670/ Exploring residents' satisfaction of facilities provided by private apartment companies Rahman, Muhammad Sabbir Hussain, Bashir Uddin, ANM Meshquat Islam, Nazrul HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products In recent times, Bangladesh has faced serious housing problems, especially for people who live in cities. In response, this study examines the relationship between housing expenses, affordability, service quality, hygienic conditions, and community attachment and residents' satisfaction, respectively. A questionnaire-based survey was carried out with customers in the major parts of Dhaka, Bangladesh. In addition to descriptive analysis, other statistical analyses, such as exploratory factor analysis, confirmatory factor analysis, and a structural equation modeling approach were used to test the hypotheses. The findings reveal that there is a strong relationship between services provided by the private companies and residents' satisfaction, with hygienic conditions playing a major role. This study also confirms a significant relationship between housing expenses and residents' satisfaction when affordability plays a mediating role. This study is the first of its kind, to the best of our knowledge, conducted on the customers of the Bangladeshi housing industry. The contribution of this study is the construction of a research theoretical framework that potentially highlights the perceived satisfaction or dissatisfaction of residents with the facilities provided by the private apartment owners in Bangladesh. National Cheng Kung University 2015-09 Article PeerReviewed application/pdf en http://irep.iium.edu.my/42670/1/42670.pdf Rahman, Muhammad Sabbir and Hussain, Bashir and Uddin, ANM Meshquat and Islam, Nazrul (2015) Exploring residents' satisfaction of facilities provided by private apartment companies. Asia Pacific Management Review, 20 (3). pp. 130-140. ISSN 1029-3132 (In Press) http://www.sciencedirect.com/science/article/pii/S102931321400013X# 10.1016/j.apmrv.2014.12.012
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products
spellingShingle	HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products Rahman, Muhammad Sabbir Hussain, Bashir Uddin, ANM Meshquat Islam, Nazrul Exploring residents' satisfaction of facilities provided by private apartment companies
description	In recent times, Bangladesh has faced serious housing problems, especially for people who live in cities. In response, this study examines the relationship between housing expenses, affordability, service quality, hygienic conditions, and community attachment and residents' satisfaction, respectively. A questionnaire-based survey was carried out with customers in the major parts of Dhaka, Bangladesh. In addition to descriptive analysis, other statistical analyses, such as exploratory factor analysis, confirmatory factor analysis, and a structural equation modeling approach were used to test the hypotheses. The findings reveal that there is a strong relationship between services provided by the private companies and residents' satisfaction, with hygienic conditions playing a major role. This study also confirms a significant relationship between housing expenses and residents' satisfaction when affordability plays a mediating role. This study is the first of its kind, to the best of our knowledge, conducted on the customers of the Bangladeshi housing industry. The contribution of this study is the construction of a research theoretical framework that potentially highlights the perceived satisfaction or dissatisfaction of residents with the facilities provided by the private apartment owners in Bangladesh.
format	Article
author	Rahman, Muhammad Sabbir Hussain, Bashir Uddin, ANM Meshquat Islam, Nazrul
author_facet	Rahman, Muhammad Sabbir Hussain, Bashir Uddin, ANM Meshquat Islam, Nazrul
author_sort	Rahman, Muhammad Sabbir
title	Exploring residents' satisfaction of facilities provided by private apartment companies
title_short	Exploring residents' satisfaction of facilities provided by private apartment companies
title_full	Exploring residents' satisfaction of facilities provided by private apartment companies
title_fullStr	Exploring residents' satisfaction of facilities provided by private apartment companies
title_full_unstemmed	Exploring residents' satisfaction of facilities provided by private apartment companies
title_sort	exploring residents' satisfaction of facilities provided by private apartment companies
publisher	National Cheng Kung University
publishDate	2015
url	http://irep.iium.edu.my/42670/ http://irep.iium.edu.my/42670/ http://irep.iium.edu.my/42670/ http://irep.iium.edu.my/42670/1/42670.pdf
first_indexed	2023-09-18T21:00:48Z
last_indexed	2023-09-18T21:00:48Z
_version_	1777410610148933632

Exploring residents' satisfaction of facilities provided by private apartment companies

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