The impact of salesperson’s training on organizational outcomes

Quality of human resource is an asset to organization. Consequently, quality training can promote both personal and organizational success. This study suggests that training on salesperson’s knowledge and skills can develop the positive beliefs and attitudes which lead to enhance organizational outc...

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Main Authors:	Rahman, M. Khalilur, Zailani, Suhaiza, Mamun, Abdullah Al, Jan, Muhammad Tahir, Amerziane, Alileche, Hazeez, Abdulsalam
Format:	Article
Language:	English
Published:	JSRAD 2015
Subjects:	HF5001 Business. Business Administration HF5437 Purchasing. Selling. Sales personnel. Sales executives
Online Access:	http://irep.iium.edu.my/44420/ http://irep.iium.edu.my/44420/ http://irep.iium.edu.my/44420/1/The_impact_of_salesperson%E2%80%99s_training_on_organizational_outcomes.pdf

id	iium-44420
recordtype	eprints
spelling	iium-444202018-05-21T02:28:26Z http://irep.iium.edu.my/44420/ The impact of salesperson’s training on organizational outcomes Rahman, M. Khalilur Zailani, Suhaiza Mamun, Abdullah Al Jan, Muhammad Tahir Amerziane, Alileche Hazeez, Abdulsalam HF5001 Business. Business Administration HF5437 Purchasing. Selling. Sales personnel. Sales executives Quality of human resource is an asset to organization. Consequently, quality training can promote both personal and organizational success. This study suggests that training on salesperson’s knowledge and skills can develop the positive beliefs and attitudes which lead to enhance organizational outcomes. Most organizations meet their needs for training in a haphazard way rather than design training in a rational way. The aim of the study is intended to investigate the impact of training on salespeople’s knowledge and skills for organizational benefits. Data were gathered by surveying 238 salespeople in the Malaysian major retail shopping malls. Data were analyzed using the partial least square technique. Training has significant impact on salesperson’s experience (salesperson’s knowledge and salesperson’s skills), while salesperson’s experience has positive impact on the three categories of organizational outcomes (i.e., productivity, effectiveness and perfor JSRAD 2015 Article PeerReviewed application/pdf en http://irep.iium.edu.my/44420/1/The_impact_of_salesperson%E2%80%99s_training_on_organizational_outcomes.pdf Rahman, M. Khalilur and Zailani, Suhaiza and Mamun, Abdullah Al and Jan, Muhammad Tahir and Amerziane, Alileche and Hazeez, Abdulsalam (2015) The impact of salesperson’s training on organizational outcomes. Journal of Scientific Research and Development, 2 (8). pp. 48-57. ISSN 1115-7569 http://jsrad.org/wp-content/2015/Issue%208,%202015/8j.pdf
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF5001 Business. Business Administration HF5437 Purchasing. Selling. Sales personnel. Sales executives
spellingShingle	HF5001 Business. Business Administration HF5437 Purchasing. Selling. Sales personnel. Sales executives Rahman, M. Khalilur Zailani, Suhaiza Mamun, Abdullah Al Jan, Muhammad Tahir Amerziane, Alileche Hazeez, Abdulsalam The impact of salesperson’s training on organizational outcomes
description	Quality of human resource is an asset to organization. Consequently, quality training can promote both personal and organizational success. This study suggests that training on salesperson’s knowledge and skills can develop the positive beliefs and attitudes which lead to enhance organizational outcomes. Most organizations meet their needs for training in a haphazard way rather than design training in a rational way. The aim of the study is intended to investigate the impact of training on salespeople’s knowledge and skills for organizational benefits. Data were gathered by surveying 238 salespeople in the Malaysian major retail shopping malls. Data were analyzed using the partial least square technique. Training has significant impact on salesperson’s experience (salesperson’s knowledge and salesperson’s skills), while salesperson’s experience has positive impact on the three categories of organizational outcomes (i.e., productivity, effectiveness and perfor
format	Article
author	Rahman, M. Khalilur Zailani, Suhaiza Mamun, Abdullah Al Jan, Muhammad Tahir Amerziane, Alileche Hazeez, Abdulsalam
author_facet	Rahman, M. Khalilur Zailani, Suhaiza Mamun, Abdullah Al Jan, Muhammad Tahir Amerziane, Alileche Hazeez, Abdulsalam
author_sort	Rahman, M. Khalilur
title	The impact of salesperson’s training on organizational outcomes
title_short	The impact of salesperson’s training on organizational outcomes
title_full	The impact of salesperson’s training on organizational outcomes
title_fullStr	The impact of salesperson’s training on organizational outcomes
title_full_unstemmed	The impact of salesperson’s training on organizational outcomes
title_sort	impact of salesperson’s training on organizational outcomes
publisher	JSRAD
publishDate	2015
url	http://irep.iium.edu.my/44420/ http://irep.iium.edu.my/44420/ http://irep.iium.edu.my/44420/1/The_impact_of_salesperson%E2%80%99s_training_on_organizational_outcomes.pdf
first_indexed	2023-09-18T21:03:09Z
last_indexed	2023-09-18T21:03:09Z
_version_	1777410758071549952

The impact of salesperson’s training on organizational outcomes

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