E-commerce transactions among consumers in the webpage of small business in Malaysia: a validity measurement model

Studies focusing on factors influencing the consumer use of e-commerce for purchasing from small and medium scale enterprises remain very limited, especially in developing countries. This study attempts to address part of this limitation by developing a measurement model for consumer use of e-commer...

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Bibliographic Details
Main Authors: Abdullah, Moha Asri, Juhdi, Nurita, Mohamad, Noorihsan, Azam, Ferdous
Format: Article
Language:English
Published: UUNZ Institute of Business 2014
Subjects:
Online Access:http://irep.iium.edu.my/45693/
http://irep.iium.edu.my/45693/
http://irep.iium.edu.my/45693/1/Asia_Pacific_Journal_of_Business_%26_Management_Article.pdf
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Summary:Studies focusing on factors influencing the consumer use of e-commerce for purchasing from small and medium scale enterprises remain very limited, especially in developing countries. This study attempts to address part of this limitation by developing a measurement model for consumer use of e-commerce for small enterprises in Malaysia. The study employed a quantitative research method using a primary data collected through self-administered questionnaires involving a sample of 502 respondents from various places in Malaysia. The results suggest that the use of e-commerce for small businesses is influenced by five interrelated factors where each indicator has a nonzero loading on its hypothesised or targeted factor. The findings of this study will assist small business owners and managers to provide their services more efficiently.