Nigerian retail customers’ adoption of online banking in an Islamic Bank

Purpose: The main purpose of this study is to present the pilot study result on the adoption of online banking by Nigerian retail customers of an Islamic Bank. Methodology: An extended Technology Acceptance Model was modified with awareness, trust and technology quality. Factor analysis and principa...

Full description

Bibliographic Details
Main Author:	Adewale, Abideen Adeyemi
Format:	Article
Language:	English
Published:	Universal Publishers - Boca Raton, Florida, USA 2014
Subjects:	H Social Sciences (General) HF5410 Marketing. Distribution of products HG1501 Banking
Online Access:	http://irep.iium.edu.my/46489/ http://irep.iium.edu.my/46489/ http://irep.iium.edu.my/46489/1/46489_-_Nigerian_retail.pdf

id	iium-46489
recordtype	eprints
spelling	iium-464892018-01-03T09:36:39Z http://irep.iium.edu.my/46489/ Nigerian retail customers’ adoption of online banking in an Islamic Bank Adewale, Abideen Adeyemi H Social Sciences (General) HF5410 Marketing. Distribution of products HG1501 Banking Purpose: The main purpose of this study is to present the pilot study result on the adoption of online banking by Nigerian retail customers of an Islamic Bank. Methodology: An extended Technology Acceptance Model was modified with awareness, trust and technology quality. Factor analysis and principal component analysis were conducted. A sample of sixty one Nigerian students of Linton University College and Nigerian staff of Nigerian High Commission in Malaysia were utilized in the study.Findings: The result revealed that reliability estimates for internal consistency Cronbach’s Alpha for all the thirty seven items used on seven construct ranged between 0.8 to 0.9 which is above 0.7. This indicates statistically acceptable internal consistency reliability. Originality/value: Despite significant contribution of online banking in enhancing globalisation of banking industry, less attention has been made on on the adoption of online banking in a developing nation like Nigeria. Indeed, most of the studies were conducted in developed countries. Thus, this study sought to explore the adoption of online banking in an Islamic bank that is from the retail customer’s perspective. The findings of this paper will be of importance to both financial industry and financial policy formation and future researchers in the field of online banking especially in Islamic banks. Universal Publishers - Boca Raton, Florida, USA 2014 Article PeerReviewed application/pdf en http://irep.iium.edu.my/46489/1/46489_-_Nigerian_retail.pdf Adewale, Abideen Adeyemi (2014) Nigerian retail customers’ adoption of online banking in an Islamic Bank. Global Business and Management Research: An International Journal , 6 (3). pp. 217-245. ISSN 1947-5667 http://gbmr.ioksp.com/pdf/vol.%206%20no.%203/v6n3-7.pdf
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	H Social Sciences (General) HF5410 Marketing. Distribution of products HG1501 Banking
spellingShingle	H Social Sciences (General) HF5410 Marketing. Distribution of products HG1501 Banking Adewale, Abideen Adeyemi Nigerian retail customers’ adoption of online banking in an Islamic Bank
description	Purpose: The main purpose of this study is to present the pilot study result on the adoption of online banking by Nigerian retail customers of an Islamic Bank. Methodology: An extended Technology Acceptance Model was modified with awareness, trust and technology quality. Factor analysis and principal component analysis were conducted. A sample of sixty one Nigerian students of Linton University College and Nigerian staff of Nigerian High Commission in Malaysia were utilized in the study.Findings: The result revealed that reliability estimates for internal consistency Cronbach’s Alpha for all the thirty seven items used on seven construct ranged between 0.8 to 0.9 which is above 0.7. This indicates statistically acceptable internal consistency reliability. Originality/value: Despite significant contribution of online banking in enhancing globalisation of banking industry, less attention has been made on on the adoption of online banking in a developing nation like Nigeria. Indeed, most of the studies were conducted in developed countries. Thus, this study sought to explore the adoption of online banking in an Islamic bank that is from the retail customer’s perspective. The findings of this paper will be of importance to both financial industry and financial policy formation and future researchers in the field of online banking especially in Islamic banks.
format	Article
author	Adewale, Abideen Adeyemi
author_facet	Adewale, Abideen Adeyemi
author_sort	Adewale, Abideen Adeyemi
title	Nigerian retail customers’ adoption of online banking in an Islamic Bank
title_short	Nigerian retail customers’ adoption of online banking in an Islamic Bank
title_full	Nigerian retail customers’ adoption of online banking in an Islamic Bank
title_fullStr	Nigerian retail customers’ adoption of online banking in an Islamic Bank
title_full_unstemmed	Nigerian retail customers’ adoption of online banking in an Islamic Bank
title_sort	nigerian retail customers’ adoption of online banking in an islamic bank
publisher	Universal Publishers - Boca Raton, Florida, USA
publishDate	2014
url	http://irep.iium.edu.my/46489/ http://irep.iium.edu.my/46489/ http://irep.iium.edu.my/46489/1/46489_-_Nigerian_retail.pdf
first_indexed	2023-09-18T21:06:12Z
last_indexed	2023-09-18T21:06:12Z
_version_	1777410949867634688

Nigerian retail customers’ adoption of online banking in an Islamic Bank

Similar Items