Human capital analysis at sme development agency in malaysia: skills, knowledge, attitude, and performance (SKAP) perspectives
The vision of one of the prominent SME development agency in Malaysia is to become a premier organization in developing local SMEs to grow to be more innovative, resilient, and competitive to compete locally and globally. To achieve these, the agency had conducted an assessment exercise identifyin...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
İbrahim Güran Yumuşak
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/49417/ http://irep.iium.edu.my/49417/1/JKEKM2013-Turkey-Lokman%26AAhad.pdf |
| Summary: | The vision of one of the prominent SME development agency in Malaysia is to become a premier organization in
developing local SMEs to grow to be more innovative, resilient, and competitive to compete locally and
globally. To achieve these, the agency had conducted an assessment exercise identifying the current levels of
SKAP. This paper is to highlight the findings of this study which conducted from November 2011 to February
2012. The study uses the technique of 360 Assessment Feedback and the survey approach to collect the
required data and analyzed by using AHP technique. |
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