APA (7th ed.) Citation

de Jager, J. W. d. J., Jan, M. T., & Hebblethwaite, D. (2015). Are higher education institutions delivering customer satisfaction? Australian and New Zealand Academy of Management (ANZAM).

Chicago Style (17th ed.) Citation

de Jager, Johan W de Jager, Muhammad Tahir Jan, and Denisa Hebblethwaite. Are Higher Education Institutions Delivering Customer Satisfaction? Australian and New Zealand Academy of Management (ANZAM), 2015.

MLA (8th ed.) Citation

de Jager, Johan W de Jager, et al. Are Higher Education Institutions Delivering Customer Satisfaction? Australian and New Zealand Academy of Management (ANZAM), 2015.