Study on Muslim-friendly hospitality in Malaysia

Today, Muslim-friendly hospitality services/halal tourism such as airlines, hotels and food services are the new fast-developing tourism products in the halal tourism industry. Halal tourism is the type of tourism that adheres to the values of Islam. There have been many consumer complaints related...

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Main Authors:	Jaswir, Irwandi, Ramli, Noriah
Format:	Book Chapter
Language:	English English
Published:	Springer 2016
Subjects:	BP174 The Practice of Islam
Online Access:	http://irep.iium.edu.my/51549/ http://irep.iium.edu.my/51549/ http://irep.iium.edu.my/51549/ http://irep.iium.edu.my/51549/1/51549_Study%20on%20Muslim-friendly_Front%20cover.pdf http://irep.iium.edu.my/51549/7/51549_Study%20on%20Muslim-friendly_abstract.pdf

id	iium-51549
recordtype	eprints
spelling	iium-515492017-10-22T11:14:51Z http://irep.iium.edu.my/51549/ Study on Muslim-friendly hospitality in Malaysia Jaswir, Irwandi Ramli, Noriah BP174 The Practice of Islam Today, Muslim-friendly hospitality services/halal tourism such as airlines, hotels and food services are the new fast-developing tourism products in the halal tourism industry. Halal tourism is the type of tourism that adheres to the values of Islam. There have been many consumer complaints related to hospitality services. These include misleading advertisement, fraud holiday package, unfair contract terms, non-disclosure of information, low-quality and inefficient services, etc. It is thus very important to examine these issues from consumer perspectives to ensure that halal hospitality services are consumer-friendly services and free from such problems. In doing so, it is necessary to ensure that consumers are adequately protected in both legal and administrative regulations. The study will discuss our current research on Muslim-friendly hospitality in Malaysia, which includes legal and administrative framework, efficacy of management, as well as legal and consumer’s protection. Springer 2016 Book Chapter PeerReviewed application/pdf en http://irep.iium.edu.my/51549/1/51549_Study%20on%20Muslim-friendly_Front%20cover.pdf application/pdf en http://irep.iium.edu.my/51549/7/51549_Study%20on%20Muslim-friendly_abstract.pdf Jaswir, Irwandi and Ramli, Noriah (2016) Study on Muslim-friendly hospitality in Malaysia. In: Contemporary Issues and Development in the Global Halal Industry Part I. Springer, Singapore, pp. 59-66. ISBN 978-981-10-1450-5 http://www.springer.com/us/book/9789811014505 10.1007/978-981-10-1452-9_27
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	BP174 The Practice of Islam
spellingShingle	BP174 The Practice of Islam Jaswir, Irwandi Ramli, Noriah Study on Muslim-friendly hospitality in Malaysia
description	Today, Muslim-friendly hospitality services/halal tourism such as airlines, hotels and food services are the new fast-developing tourism products in the halal tourism industry. Halal tourism is the type of tourism that adheres to the values of Islam. There have been many consumer complaints related to hospitality services. These include misleading advertisement, fraud holiday package, unfair contract terms, non-disclosure of information, low-quality and inefficient services, etc. It is thus very important to examine these issues from consumer perspectives to ensure that halal hospitality services are consumer-friendly services and free from such problems. In doing so, it is necessary to ensure that consumers are adequately protected in both legal and administrative regulations. The study will discuss our current research on Muslim-friendly hospitality in Malaysia, which includes legal and administrative framework, efficacy of management, as well as legal and consumer’s protection.
format	Book Chapter
author	Jaswir, Irwandi Ramli, Noriah
author_facet	Jaswir, Irwandi Ramli, Noriah
author_sort	Jaswir, Irwandi
title	Study on Muslim-friendly hospitality in Malaysia
title_short	Study on Muslim-friendly hospitality in Malaysia
title_full	Study on Muslim-friendly hospitality in Malaysia
title_fullStr	Study on Muslim-friendly hospitality in Malaysia
title_full_unstemmed	Study on Muslim-friendly hospitality in Malaysia
title_sort	study on muslim-friendly hospitality in malaysia
publisher	Springer
publishDate	2016
url	http://irep.iium.edu.my/51549/ http://irep.iium.edu.my/51549/ http://irep.iium.edu.my/51549/ http://irep.iium.edu.my/51549/1/51549_Study%20on%20Muslim-friendly_Front%20cover.pdf http://irep.iium.edu.my/51549/7/51549_Study%20on%20Muslim-friendly_abstract.pdf
first_indexed	2023-09-18T21:12:59Z
last_indexed	2023-09-18T21:12:59Z
_version_	1777411376192421888

Study on Muslim-friendly hospitality in Malaysia

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