Cultural uncertainty as moderator of the organizational formalization puzzle
Examining the complex role of formalization within a globalized context, we develop and test a new multi-level theory to address the positive and negative effects of formalization on organizational citizenship behavior (OCB). We review classic assumptions of culture-fit theories that argue that orga...
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| Format: | Conference or Workshop Item |
| Language: | English |
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2016
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| Online Access: | http://irep.iium.edu.my/53791/ http://irep.iium.edu.my/53791/24/53791-edited.pdf |
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iium-53791 |
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eprints |
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iium-537912017-01-06T01:31:51Z http://irep.iium.edu.my/53791/ Cultural uncertainty as moderator of the organizational formalization puzzle Hassan, Arif HD28 Management. Industrial Management HF5549 Personnel management Examining the complex role of formalization within a globalized context, we develop and test a new multi-level theory to address the positive and negative effects of formalization on organizational citizenship behavior (OCB). We review classic assumptions of culture-fit theories that argue that organizational practices are most effective if they match the larger technological and cultural context. We argue that there is a complex dynamic in that formalization has negative associations with OCB in national contexts that are relatively certain but positive associations with OCB in contexts of higher environmental uncertainty. A three-level hierarchical linear modeling analysis of data from 7,537 employees in 267 organizations across 17 countries supports our hypotheses. In nations with greater levels of uncertainty, formalization is positively associated with voice OCB. Effects on helping are more complex and appear masked by other culture-level dimensions. Our findings emphasize the need for further study of the dynamics between national contexts, organizational cultures and individual behavior. 2016 Conference or Workshop Item NonPeerReviewed application/pdf en http://irep.iium.edu.my/53791/24/53791-edited.pdf Hassan, Arif (2016) Cultural uncertainty as moderator of the organizational formalization puzzle. In: 76th Annual Meeting of the Academy of Management Conference, 5th-9th August 2016, Anaheim, California, USA. (Unpublished) |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
International Islamic University Malaysia |
| building |
IIUM Repository |
| collection |
Online Access |
| language |
English |
| topic |
HD28 Management. Industrial Management HF5549 Personnel management |
| spellingShingle |
HD28 Management. Industrial Management HF5549 Personnel management Hassan, Arif Cultural uncertainty as moderator of the organizational formalization puzzle |
| description |
Examining the complex role of formalization within a globalized context, we develop and test a new multi-level theory to address the positive and negative effects of formalization on organizational citizenship behavior (OCB). We review classic assumptions of culture-fit theories that argue that organizational practices are most effective if they match the larger technological and cultural context. We argue that there is a complex dynamic in that formalization has negative associations with OCB in national contexts that are relatively certain but positive associations with OCB in contexts of higher environmental uncertainty. A three-level hierarchical linear modeling analysis of data from 7,537 employees in 267 organizations across 17 countries supports our hypotheses. In nations with greater levels of uncertainty, formalization is positively associated with voice OCB. Effects on helping are more complex and appear masked by other culture-level dimensions. Our findings emphasize the need for further study of the dynamics between national contexts, organizational cultures and individual behavior. |
| format |
Conference or Workshop Item |
| author |
Hassan, Arif |
| author_facet |
Hassan, Arif |
| author_sort |
Hassan, Arif |
| title |
Cultural uncertainty as moderator of the organizational formalization puzzle |
| title_short |
Cultural uncertainty as moderator of the organizational formalization puzzle |
| title_full |
Cultural uncertainty as moderator of the organizational formalization puzzle |
| title_fullStr |
Cultural uncertainty as moderator of the organizational formalization puzzle |
| title_full_unstemmed |
Cultural uncertainty as moderator of the organizational formalization puzzle |
| title_sort |
cultural uncertainty as moderator of the organizational formalization puzzle |
| publishDate |
2016 |
| url |
http://irep.iium.edu.my/53791/ http://irep.iium.edu.my/53791/24/53791-edited.pdf |
| first_indexed |
2023-09-18T21:16:05Z |
| last_indexed |
2023-09-18T21:16:05Z |
| _version_ |
1777411571577782272 |