Managing knowledge practice in Malaysia's E-government implementation

The final stage of e-government implementation is transformation. This is marked by a re-defines structure in public organizations' delivery or services to citizens and constituents through a single point of contact. The Internet has been viewed as one particular mechanism to break down bureauc...

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Main Author:	Mohamed, Norshidah
Format:	Article
Language:	English
Published:	ICT Research and Development Programme, INTAN, Bukit Kiara 2009
Subjects:	HD Industries. Land use. Labor
Online Access:	http://irep.iium.edu.my/544/ http://irep.iium.edu.my/544/ http://irep.iium.edu.my/544/1/Managing_Knowledge_Practice_in_Malaysia%27s_E-government_Implementation.pdf

id	iium-544
recordtype	eprints
spelling	iium-5442011-06-23T08:56:45Z http://irep.iium.edu.my/544/ Managing knowledge practice in Malaysia's E-government implementation Mohamed, Norshidah HD Industries. Land use. Labor The final stage of e-government implementation is transformation. This is marked by a re-defines structure in public organizations' delivery or services to citizens and constituents through a single point of contact. The Internet has been viewed as one particular mechanism to break down bureaucratic barriers between agencies. A common misconception, however, is that technology alone could do all the wonders in transformation. Technology should be viewed as a tool that supports effective delivery of services. Using appropriate technology and managing knowledge effectively is a capability for public organizations to make substantial progress towards reaching transformation. This paper reports the results of a study on public officers, perceptions of managing explicit and tacit knowledge practices in Malaysia's e-government systems implementation as a first step in the knowledge management journey. A comparison on the perceptions amongst each e-government system implemented is provided. Implications that arise from this study are also discussed. ICT Research and Development Programme, INTAN, Bukit Kiara 2009-01 Article PeerReviewed application/pdf en http://irep.iium.edu.my/544/1/Managing_Knowledge_Practice_in_Malaysia%27s_E-government_Implementation.pdf Mohamed, Norshidah (2009) Managing knowledge practice in Malaysia's E-government implementation. Public Sector ICT Management Review, 3 (1). pp. 21-27. http://apps.intan.my/psimr/vol3.1.htm
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HD Industries. Land use. Labor
spellingShingle	HD Industries. Land use. Labor Mohamed, Norshidah Managing knowledge practice in Malaysia's E-government implementation
description	The final stage of e-government implementation is transformation. This is marked by a re-defines structure in public organizations' delivery or services to citizens and constituents through a single point of contact. The Internet has been viewed as one particular mechanism to break down bureaucratic barriers between agencies. A common misconception, however, is that technology alone could do all the wonders in transformation. Technology should be viewed as a tool that supports effective delivery of services. Using appropriate technology and managing knowledge effectively is a capability for public organizations to make substantial progress towards reaching transformation. This paper reports the results of a study on public officers, perceptions of managing explicit and tacit knowledge practices in Malaysia's e-government systems implementation as a first step in the knowledge management journey. A comparison on the perceptions amongst each e-government system implemented is provided. Implications that arise from this study are also discussed.
format	Article
author	Mohamed, Norshidah
author_facet	Mohamed, Norshidah
author_sort	Mohamed, Norshidah
title	Managing knowledge practice in Malaysia's E-government implementation
title_short	Managing knowledge practice in Malaysia's E-government implementation
title_full	Managing knowledge practice in Malaysia's E-government implementation
title_fullStr	Managing knowledge practice in Malaysia's E-government implementation
title_full_unstemmed	Managing knowledge practice in Malaysia's E-government implementation
title_sort	managing knowledge practice in malaysia's e-government implementation
publisher	ICT Research and Development Programme, INTAN, Bukit Kiara
publishDate	2009
url	http://irep.iium.edu.my/544/ http://irep.iium.edu.my/544/ http://irep.iium.edu.my/544/1/Managing_Knowledge_Practice_in_Malaysia%27s_E-government_Implementation.pdf
first_indexed	2023-09-18T20:07:40Z
last_indexed	2023-09-18T20:07:40Z
_version_	1777407266793717760

Managing knowledge practice in Malaysia's E-government implementation

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