Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour

Purpose: The purpose of this paper is to understand consumers’ willingness to choose Islamic mortgage products as a way to help Islamic banks tap into the Islamic mortgage sector in Malaysia. Design/methodology/approach: Using the Theory of Interpersonal Behaviour as a point of departure, this study...

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Main Authors:	Amin, Hanudin, Abdul Rahman, Abdul Rahim, Abdul Razak, Dzuljastri
Format:	Article
Language:	English English English
Published:	Emerald Group Publishing Ltd. 2016
Subjects:	HF5001 Business. Business Administration
Online Access:	http://irep.iium.edu.my/54771/ http://irep.iium.edu.my/54771/ http://irep.iium.edu.my/54771/ http://irep.iium.edu.my/54771/1/54771_Malaysian%20consumers%E2%80%99.pdf http://irep.iium.edu.my/54771/2/54771_Malaysian%20consumers%E2%80%99_WOS.pdf http://irep.iium.edu.my/54771/3/54771_Malaysian%20consumers%E2%80%99_SCOPUS.pdf

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recordtype	eprints
spelling	iium-547712017-04-13T01:43:52Z http://irep.iium.edu.my/54771/ Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour Amin, Hanudin Abdul Rahman, Abdul Rahim Abdul Razak, Dzuljastri HF5001 Business. Business Administration Purpose: The purpose of this paper is to understand consumers’ willingness to choose Islamic mortgage products as a way to help Islamic banks tap into the Islamic mortgage sector in Malaysia. Design/methodology/approach: Using the Theory of Interpersonal Behaviour as a point of departure, this study proposes a framework that examines factors influencing consumers’ willingness to choose Islamic mortgage products. A total of 282 usable surveys are obtained from customers of Islamic banks and the data were analysed using partial least squares. Findings: The results indicate that affect, social factors, and facilitating conditions influence willingness to choose Islamic mortgages. Besides these factors, the added factors, namely, perceived risk and perceived financial benefit, significantly influence consumers’ willingness to choose Islamic mortgages. Research limitations/implications: This study is confined to two public universities in Malaysia. Further testing of the proposed model across different population groups is necessary to determine the generalisability of this study’s findings. This study applies consumer factors such as affect, social factors, facilitating conditions, perceived risk and perceived financial benefit. Further testing on other factors is needed to expand the findings in this area. Practical implications: The results could help bank managers make improved decisions about the factors which they need to effectively market Islamic mortgage products. This study provides insights and guidance for bank managers to manage Islamic mortgage products. Originality/value: The main contribution of this paper is a proposed framework of consumers’ willingness to choose Islamic mortgage products which takes into account the key factors necessary to predict consumers’ demand. Emerald Group Publishing Ltd. 2016 Article PeerReviewed application/pdf en http://irep.iium.edu.my/54771/1/54771_Malaysian%20consumers%E2%80%99.pdf application/pdf en http://irep.iium.edu.my/54771/2/54771_Malaysian%20consumers%E2%80%99_WOS.pdf application/pdf en http://irep.iium.edu.my/54771/3/54771_Malaysian%20consumers%E2%80%99_SCOPUS.pdf Amin, Hanudin and Abdul Rahman, Abdul Rahim and Abdul Razak, Dzuljastri (2016) Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour. International Journal of Bank Marketing, 34 (6). pp. 868-884. ISSN 0265-2323 http://www.emeraldinsight.com/doi/pdfplus/10.1108/IJBM-06-2015-0099 10.1108/IJBM-06-2015-0099
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English English
topic	HF5001 Business. Business Administration
spellingShingle	HF5001 Business. Business Administration Amin, Hanudin Abdul Rahman, Abdul Rahim Abdul Razak, Dzuljastri Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour
description	Purpose: The purpose of this paper is to understand consumers’ willingness to choose Islamic mortgage products as a way to help Islamic banks tap into the Islamic mortgage sector in Malaysia. Design/methodology/approach: Using the Theory of Interpersonal Behaviour as a point of departure, this study proposes a framework that examines factors influencing consumers’ willingness to choose Islamic mortgage products. A total of 282 usable surveys are obtained from customers of Islamic banks and the data were analysed using partial least squares. Findings: The results indicate that affect, social factors, and facilitating conditions influence willingness to choose Islamic mortgages. Besides these factors, the added factors, namely, perceived risk and perceived financial benefit, significantly influence consumers’ willingness to choose Islamic mortgages. Research limitations/implications: This study is confined to two public universities in Malaysia. Further testing of the proposed model across different population groups is necessary to determine the generalisability of this study’s findings. This study applies consumer factors such as affect, social factors, facilitating conditions, perceived risk and perceived financial benefit. Further testing on other factors is needed to expand the findings in this area. Practical implications: The results could help bank managers make improved decisions about the factors which they need to effectively market Islamic mortgage products. This study provides insights and guidance for bank managers to manage Islamic mortgage products. Originality/value: The main contribution of this paper is a proposed framework of consumers’ willingness to choose Islamic mortgage products which takes into account the key factors necessary to predict consumers’ demand.
format	Article
author	Amin, Hanudin Abdul Rahman, Abdul Rahim Abdul Razak, Dzuljastri
author_facet	Amin, Hanudin Abdul Rahman, Abdul Rahim Abdul Razak, Dzuljastri
author_sort	Amin, Hanudin
title	Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour
title_short	Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour
title_full	Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour
title_fullStr	Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour
title_full_unstemmed	Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour
title_sort	malaysian consumers’ willingness to choose islamic mortgage products: an extension of the theory of interpersonal behaviour
publisher	Emerald Group Publishing Ltd.
publishDate	2016
url	http://irep.iium.edu.my/54771/ http://irep.iium.edu.my/54771/ http://irep.iium.edu.my/54771/ http://irep.iium.edu.my/54771/1/54771_Malaysian%20consumers%E2%80%99.pdf http://irep.iium.edu.my/54771/2/54771_Malaysian%20consumers%E2%80%99_WOS.pdf http://irep.iium.edu.my/54771/3/54771_Malaysian%20consumers%E2%80%99_SCOPUS.pdf
first_indexed	2023-09-18T21:17:27Z
last_indexed	2023-09-18T21:17:27Z
_version_	1777411657545285632

Malaysian consumers’ willingness to choose Islamic mortgage products: An extension of the theory of interpersonal behaviour

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