Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach
The purpose of this paper is to determine passenger’s expectations of personal activities offered at airports as part of airline transportation experience. Expectations of a sample of South African travellers were selected, they were enquired regarding their expectations of personal services rendere...
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| Format: | Article |
| Language: | English English |
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National Academy of Management
2016
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| Online Access: | http://irep.iium.edu.my/56555/ http://irep.iium.edu.my/56555/ http://irep.iium.edu.my/56555/1/56555_Pre-flight%20expectations%20in%20the%20air%20transportation%20industry_Scopus.pdf http://irep.iium.edu.my/56555/2/56555_Pre-flight%20expectations%20in%20the%20air%20transportation%20industry.pdf |
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iium-56555 |
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eprints |
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iium-565552017-04-18T00:59:03Z http://irep.iium.edu.my/56555/ Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach De Jager, Johan W. Jan, Muhammad Tahir TL Motor vehicles. Aeronautics. Astronautics The purpose of this paper is to determine passenger’s expectations of personal activities offered at airports as part of airline transportation experience. Expectations of a sample of South African travellers were selected, they were enquired regarding their expectations of personal services rendered at an airport. Exploratory factor analysis was undertaken to extract the factors underlying the data. Two main factors were clearly extracted, namely, non-flight related paid services and auxiliary airport services, which were then confirmed through confirmatory factor analysis. National Academy of Management 2016 Article PeerReviewed application/pdf en http://irep.iium.edu.my/56555/1/56555_Pre-flight%20expectations%20in%20the%20air%20transportation%20industry_Scopus.pdf application/pdf en http://irep.iium.edu.my/56555/2/56555_Pre-flight%20expectations%20in%20the%20air%20transportation%20industry.pdf De Jager, Johan W. and Jan, Muhammad Tahir (2016) Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach. Actual Problems of Economics, 186 (12). pp. 370-377. ISSN 1993-6788 http://eco-science.net/downloads.html |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
International Islamic University Malaysia |
| building |
IIUM Repository |
| collection |
Online Access |
| language |
English English |
| topic |
TL Motor vehicles. Aeronautics. Astronautics |
| spellingShingle |
TL Motor vehicles. Aeronautics. Astronautics De Jager, Johan W. Jan, Muhammad Tahir Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach |
| description |
The purpose of this paper is to determine passenger’s expectations of personal activities offered at airports as part of airline transportation experience. Expectations of a sample of South African travellers were selected, they were enquired regarding their expectations of personal services rendered at an airport. Exploratory factor analysis was undertaken to extract the factors underlying the data. Two main factors were clearly extracted, namely, non-flight related paid services and auxiliary airport services, which were then confirmed through confirmatory factor analysis. |
| format |
Article |
| author |
De Jager, Johan W. Jan, Muhammad Tahir |
| author_facet |
De Jager, Johan W. Jan, Muhammad Tahir |
| author_sort |
De Jager, Johan W. |
| title |
Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach |
| title_short |
Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach |
| title_full |
Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach |
| title_fullStr |
Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach |
| title_full_unstemmed |
Pre-flight expectations in the air transportation industry of South Africa: A confirmatory factor analytical approach |
| title_sort |
pre-flight expectations in the air transportation industry of south africa: a confirmatory factor analytical approach |
| publisher |
National Academy of Management |
| publishDate |
2016 |
| url |
http://irep.iium.edu.my/56555/ http://irep.iium.edu.my/56555/ http://irep.iium.edu.my/56555/1/56555_Pre-flight%20expectations%20in%20the%20air%20transportation%20industry_Scopus.pdf http://irep.iium.edu.my/56555/2/56555_Pre-flight%20expectations%20in%20the%20air%20transportation%20industry.pdf |
| first_indexed |
2023-09-18T21:19:48Z |
| last_indexed |
2023-09-18T21:19:48Z |
| _version_ |
1777411805389258752 |