Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors

The endurance and achievement of a firm mostly rely on the strategic management of its intellectual capital besides financial resources. Nevertheless, there exist a few disputes in managing intellectual capital, which is the managers are not concern with the valuable resources acquired by their firm...

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Main Authors: Hashim, Maryam Jameelah, Othman, Idris, Syed Jaafar Alhabshi, Syed Musa
Format: Article
Language:English
English
Published: American Scientific Publishers 2017
Subjects:
Online Access:http://irep.iium.edu.my/56645/
http://irep.iium.edu.my/56645/
http://irep.iium.edu.my/56645/
http://irep.iium.edu.my/56645/1/56645_Intellectual%20capital%20contribution_MYRA.pdf
http://irep.iium.edu.my/56645/2/56645_Intellectual%20capital%20contribution_SCOPUS.pdf
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spelling iium-566452019-10-14T01:43:59Z http://irep.iium.edu.my/56645/ Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors Hashim, Maryam Jameelah Othman, Idris Syed Jaafar Alhabshi, Syed Musa BP173.75 Islam and economics HG1501 Banking The endurance and achievement of a firm mostly rely on the strategic management of its intellectual capital besides financial resources. Nevertheless, there exist a few disputes in managing intellectual capital, which is the managers are not concern with the valuable resources acquired by their firms would lead to new strategies accomplishment. The components of intellectual capital that will be discussed in this paper are human capital, structural capital, customer capital and social capital. The aim of this study is to empirically investigate the association between four components of intellectual capital and organizational performance of banking and non-banking sectors in Malaysia. This research was conducted on private organizations in two states namely Selangor and Wilayah Persekutuan in West Malaysia. Structured questionnaires using five-point Likert scale were administrated and distributed to 400 respondents selected randomly based on the non-probability convenience sampling method. A total of 302 employees participated in this study to examine the association of intellectual capital components towards the organizational performance of banking and non-banking sector in West Malaysia. Pearson Correlation, Cronbach’s alpha and Multiple Regressions were employed to analyze the association between components of intellectual capital and organizational performance. The contribution of this study is obvious as the resulting outcomes can be capitalized as guidelines to entrepreneurs, executives, managers and policy makers in managing intellectual capital within the Malaysian banking and non-banking industry context. The results revealed that intellectual capital as a whole has a significant relationship with the performance of banking and non-banking sectors in Malaysia. American Scientific Publishers 2017-01 Article PeerReviewed application/pdf en http://irep.iium.edu.my/56645/1/56645_Intellectual%20capital%20contribution_MYRA.pdf application/pdf en http://irep.iium.edu.my/56645/2/56645_Intellectual%20capital%20contribution_SCOPUS.pdf Hashim, Maryam Jameelah and Othman, Idris and Syed Jaafar Alhabshi, Syed Musa (2017) Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors. Advanced Science Letters, 21 (1). pp. 406-409. ISSN 1936-6612 http://www.ingentaconnect.com/content/asp/asl/2017/00000023/00000001/art00099 10.1166/asl.2017.7200
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
English
topic BP173.75 Islam and economics
HG1501 Banking
spellingShingle BP173.75 Islam and economics
HG1501 Banking
Hashim, Maryam Jameelah
Othman, Idris
Syed Jaafar Alhabshi, Syed Musa
Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors
description The endurance and achievement of a firm mostly rely on the strategic management of its intellectual capital besides financial resources. Nevertheless, there exist a few disputes in managing intellectual capital, which is the managers are not concern with the valuable resources acquired by their firms would lead to new strategies accomplishment. The components of intellectual capital that will be discussed in this paper are human capital, structural capital, customer capital and social capital. The aim of this study is to empirically investigate the association between four components of intellectual capital and organizational performance of banking and non-banking sectors in Malaysia. This research was conducted on private organizations in two states namely Selangor and Wilayah Persekutuan in West Malaysia. Structured questionnaires using five-point Likert scale were administrated and distributed to 400 respondents selected randomly based on the non-probability convenience sampling method. A total of 302 employees participated in this study to examine the association of intellectual capital components towards the organizational performance of banking and non-banking sector in West Malaysia. Pearson Correlation, Cronbach’s alpha and Multiple Regressions were employed to analyze the association between components of intellectual capital and organizational performance. The contribution of this study is obvious as the resulting outcomes can be capitalized as guidelines to entrepreneurs, executives, managers and policy makers in managing intellectual capital within the Malaysian banking and non-banking industry context. The results revealed that intellectual capital as a whole has a significant relationship with the performance of banking and non-banking sectors in Malaysia.
format Article
author Hashim, Maryam Jameelah
Othman, Idris
Syed Jaafar Alhabshi, Syed Musa
author_facet Hashim, Maryam Jameelah
Othman, Idris
Syed Jaafar Alhabshi, Syed Musa
author_sort Hashim, Maryam Jameelah
title Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors
title_short Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors
title_full Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors
title_fullStr Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors
title_full_unstemmed Intellectual capital contribution to organizational performance in Malaysian banking and non-banking sectors
title_sort intellectual capital contribution to organizational performance in malaysian banking and non-banking sectors
publisher American Scientific Publishers
publishDate 2017
url http://irep.iium.edu.my/56645/
http://irep.iium.edu.my/56645/
http://irep.iium.edu.my/56645/
http://irep.iium.edu.my/56645/1/56645_Intellectual%20capital%20contribution_MYRA.pdf
http://irep.iium.edu.my/56645/2/56645_Intellectual%20capital%20contribution_SCOPUS.pdf
first_indexed 2023-09-18T21:19:57Z
last_indexed 2023-09-18T21:19:57Z
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