A case study of performance management system in a Malaysian government linked company

Purpose – The purpose of this paper is to explain the institutionalization process of the performance management system (PMS) in a Malaysian government-linked company (GLC). The study specifically looks at the changes brought by the GLC transformation programme introduced by the government. Desig...

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Main Authors:	Mohd. Alwi, Norhayati, Abdul Khalid, Siti Nabiha
Format:	Article
Language:	English
Published:	Emerald Group Publishing Limited 2009
Subjects:	HF5549 Personnel management
Online Access:	http://irep.iium.edu.my/581/ http://irep.iium.edu.my/581/ http://irep.iium.edu.my/581/ http://irep.iium.edu.my/581/1/A_case_study_of_the_performance_management_system_in_a_Malaysian_government_linked_company.pdf

id	iium-581
recordtype	eprints
spelling	iium-5812019-10-14T02:17:52Z http://irep.iium.edu.my/581/ A case study of performance management system in a Malaysian government linked company Mohd. Alwi, Norhayati Abdul Khalid, Siti Nabiha HF5549 Personnel management Purpose – The purpose of this paper is to explain the institutionalization process of the performance management system (PMS) in a Malaysian government-linked company (GLC). The study specifically looks at the changes brought by the GLC transformation programme introduced by the government. Design/methodology/approach – An explanatory case study method is used whereby data are collected through semi structured interviews, document reviews, informal conversations and observations. Findings – Despite attempts to link the organisational activities to the system through the business operating plan, the data reveal that the PMS-related activities have somehow been viewed as a routine mechanism for appraising the employees’ performances and become decoupled from the organisational activities. Thus, the new PMS did not really change the way organisational members view and do things in the organisation. Research limitations/implications – This study shows that the intention to institutionalise a new practice may not be materialised if there are not enough forces to support the change. The adoption of the new PMS practices may be due to isomorphic pressures to mimic other organisations in the same environmental field leading to ceremonial adoption of the practice. Originality/value – This research provides evidence to the government that the process involved in transforming the organisational culture of a government-linked organisation by using accounting tools might be time consuming, costly and subject to resistance. Hence, any change management programme introduced in a government-linked organisation should have strong top management support, good financial standing as well as a reliable technical backup to the programme. Emerald Group Publishing Limited 2009 Article PeerReviewed application/pdf en http://irep.iium.edu.my/581/1/A_case_study_of_the_performance_management_system_in_a_Malaysian_government_linked_company.pdf Mohd. Alwi, Norhayati and Abdul Khalid, Siti Nabiha (2009) A case study of performance management system in a Malaysian government linked company. Journal of Accounting & Organizational Change, 5 (2). pp. 243-276. ISSN 1832-5912 http://www.emeraldinsight.com/journals.htm?articleid=1795340 10.1108/18325910910963454
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF5549 Personnel management
spellingShingle	HF5549 Personnel management Mohd. Alwi, Norhayati Abdul Khalid, Siti Nabiha A case study of performance management system in a Malaysian government linked company
description	Purpose – The purpose of this paper is to explain the institutionalization process of the performance management system (PMS) in a Malaysian government-linked company (GLC). The study specifically looks at the changes brought by the GLC transformation programme introduced by the government. Design/methodology/approach – An explanatory case study method is used whereby data are collected through semi structured interviews, document reviews, informal conversations and observations. Findings – Despite attempts to link the organisational activities to the system through the business operating plan, the data reveal that the PMS-related activities have somehow been viewed as a routine mechanism for appraising the employees’ performances and become decoupled from the organisational activities. Thus, the new PMS did not really change the way organisational members view and do things in the organisation. Research limitations/implications – This study shows that the intention to institutionalise a new practice may not be materialised if there are not enough forces to support the change. The adoption of the new PMS practices may be due to isomorphic pressures to mimic other organisations in the same environmental field leading to ceremonial adoption of the practice. Originality/value – This research provides evidence to the government that the process involved in transforming the organisational culture of a government-linked organisation by using accounting tools might be time consuming, costly and subject to resistance. Hence, any change management programme introduced in a government-linked organisation should have strong top management support, good financial standing as well as a reliable technical backup to the programme.
format	Article
author	Mohd. Alwi, Norhayati Abdul Khalid, Siti Nabiha
author_facet	Mohd. Alwi, Norhayati Abdul Khalid, Siti Nabiha
author_sort	Mohd. Alwi, Norhayati
title	A case study of performance management system in a Malaysian government linked company
title_short	A case study of performance management system in a Malaysian government linked company
title_full	A case study of performance management system in a Malaysian government linked company
title_fullStr	A case study of performance management system in a Malaysian government linked company
title_full_unstemmed	A case study of performance management system in a Malaysian government linked company
title_sort	case study of performance management system in a malaysian government linked company
publisher	Emerald Group Publishing Limited
publishDate	2009
url	http://irep.iium.edu.my/581/ http://irep.iium.edu.my/581/ http://irep.iium.edu.my/581/ http://irep.iium.edu.my/581/1/A_case_study_of_the_performance_management_system_in_a_Malaysian_government_linked_company.pdf
first_indexed	2023-09-18T20:07:44Z
last_indexed	2023-09-18T20:07:44Z
_version_	1777407270984876032

A case study of performance management system in a Malaysian government linked company

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