The impacts of ERP systems on public sector organizations
The aim of this study is to investigate the impact of Enterprise Resource Planning (ERP) system on Public Sector Organizations (PSO) using two perspectives of the Balanced Scorecard (BSC) performance measurement framework; financial and customer. This study presents evidence based on questionnaires...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
Elsevier
2017
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/58297/ http://irep.iium.edu.my/58297/ http://irep.iium.edu.my/58297/ http://irep.iium.edu.my/58297/1/2017_The%20impacts%20of%20ERP%20systems%20on%20PS%20organization.pdf http://irep.iium.edu.my/58297/7/58297_The%20impacts%20of%20ERP%20systems_SCOPUS.pdf |