An assessment of public transport features in urban and rural settlements in Malaysia

his paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitati...

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Main Authors:	Ponrahono, Zakiah, Bachok, Syahriah, Mohamed Osman, Mariana, Ibrahim, Mansor, Jaafar, Samsuddin
Format:	Article
Language:	English English
Published:	American Scientific Publishers 2017
Subjects:	HE305 Urban transportation
Online Access:	http://irep.iium.edu.my/59121/ http://irep.iium.edu.my/59121/ http://irep.iium.edu.my/59121/ http://irep.iium.edu.my/59121/1/1%20EDITED%20Page%20number%20An%20Assessment%20of%20Public%20Transport%20Features%20in%20Urban%20and%20Rural%20Settlements%20in%20Malaysia%20-%20Copy.pdf http://irep.iium.edu.my/59121/9/59121_An%20Assessment%20of%20Public%20Transport%20Features_scopus.pdf

id	iium-59121
recordtype	eprints
spelling	iium-591212018-04-02T05:54:18Z http://irep.iium.edu.my/59121/ An assessment of public transport features in urban and rural settlements in Malaysia Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin HE305 Urban transportation his paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitative and qualitative methods of primary and secondary data capture. With a sample of more than 1000 passengers surveyed, the demand side’s perception and aspiration have been collected and analyzed based on the classification of LOS. The overall performance measured in urban and rural were LOS E, which is below the tolerable standard of LOS D. In analyzing the satisfaction levels among the urban and rural passengers, it was found that the majority of the respondents (60.4%) were dissatisfied with the services in both urban and rural areas. Further recommendations are to bridge these gaps by increasing headways, locating designated bus stops or halts at strategic catchment points of alighting and dropping off as well as revised maintenance scheduling and consistent repair of the existing fleet. Finally, operators may also improve on-board comfort and convenient levels as aspired by the passengers. This can be commensurate by the willingness of passengers to pay higher fare rates for the increased quality of such services. American Scientific Publishers 2017-07 Article PeerReviewed application/pdf en http://irep.iium.edu.my/59121/1/1%20EDITED%20Page%20number%20An%20Assessment%20of%20Public%20Transport%20Features%20in%20Urban%20and%20Rural%20Settlements%20in%20Malaysia%20-%20Copy.pdf application/pdf en http://irep.iium.edu.my/59121/9/59121_An%20Assessment%20of%20Public%20Transport%20Features_scopus.pdf Ponrahono, Zakiah and Bachok, Syahriah and Mohamed Osman, Mariana and Ibrahim, Mansor and Jaafar, Samsuddin (2017) An assessment of public transport features in urban and rural settlements in Malaysia. Advanced Science Letters, 23 (7). pp. 6135-6139. ISSN 1936-6612 E-ISSN 1936-7317 http://www.ingentaconnect.com/content/asp/asl/2017/00000023/00000007/art00026 10.1166/asl.2017.9222
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	HE305 Urban transportation
spellingShingle	HE305 Urban transportation Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin An assessment of public transport features in urban and rural settlements in Malaysia
description	his paper focuses on assessing the features of bus services offered in selected urban and rural settlements in Malaysia. Five definitions of public transport level of services (LOS) according to Transportation Research Board are adopted. Assessment of the LOS has been conducted using both quantitative and qualitative methods of primary and secondary data capture. With a sample of more than 1000 passengers surveyed, the demand side’s perception and aspiration have been collected and analyzed based on the classification of LOS. The overall performance measured in urban and rural were LOS E, which is below the tolerable standard of LOS D. In analyzing the satisfaction levels among the urban and rural passengers, it was found that the majority of the respondents (60.4%) were dissatisfied with the services in both urban and rural areas. Further recommendations are to bridge these gaps by increasing headways, locating designated bus stops or halts at strategic catchment points of alighting and dropping off as well as revised maintenance scheduling and consistent repair of the existing fleet. Finally, operators may also improve on-board comfort and convenient levels as aspired by the passengers. This can be commensurate by the willingness of passengers to pay higher fare rates for the increased quality of such services.
format	Article
author	Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin
author_facet	Ponrahono, Zakiah Bachok, Syahriah Mohamed Osman, Mariana Ibrahim, Mansor Jaafar, Samsuddin
author_sort	Ponrahono, Zakiah
title	An assessment of public transport features in urban and rural settlements in Malaysia
title_short	An assessment of public transport features in urban and rural settlements in Malaysia
title_full	An assessment of public transport features in urban and rural settlements in Malaysia
title_fullStr	An assessment of public transport features in urban and rural settlements in Malaysia
title_full_unstemmed	An assessment of public transport features in urban and rural settlements in Malaysia
title_sort	assessment of public transport features in urban and rural settlements in malaysia
publisher	American Scientific Publishers
publishDate	2017
url	http://irep.iium.edu.my/59121/ http://irep.iium.edu.my/59121/ http://irep.iium.edu.my/59121/ http://irep.iium.edu.my/59121/1/1%20EDITED%20Page%20number%20An%20Assessment%20of%20Public%20Transport%20Features%20in%20Urban%20and%20Rural%20Settlements%20in%20Malaysia%20-%20Copy.pdf http://irep.iium.edu.my/59121/9/59121_An%20Assessment%20of%20Public%20Transport%20Features_scopus.pdf
first_indexed	2023-09-18T21:23:42Z
last_indexed	2023-09-18T21:23:42Z
_version_	1777412050279989248

An assessment of public transport features in urban and rural settlements in Malaysia

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