Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study
Abstract—Electronic banking is a standout amongst the most requested and most recent innovations in banking area of Bangladesh, applying a qualitative (phenomenology) approach, using the depth interview method. A semi structured open-ended interview was carried out among seven international buyers...
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The Standard International Journals
2017
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| Online Access: | http://irep.iium.edu.my/59181/ http://irep.iium.edu.my/59181/ http://irep.iium.edu.my/59181/1/Garments%20Buyers%20In%20Bangladesh%20%28Online%20Banking%29.pdf |
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iium-59181 |
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eprints |
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iium-591812018-01-25T17:46:21Z http://irep.iium.edu.my/59181/ Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study Uddin, Md. Bashir Haque, A. K. M. Ahasanul Nahar, Nasrin Maruf, Torekol Islam Al Mamun, Mohammad Abdullah HE Transportation and Communications Abstract—Electronic banking is a standout amongst the most requested and most recent innovations in banking area of Bangladesh, applying a qualitative (phenomenology) approach, using the depth interview method. A semi structured open-ended interview was carried out among seven international buyers of the different of part of the world directing their business from Bangladesh. The study finds that the current state of internet banking has not yet reached perfection due to several reasons like lack of security, lack of available information, excessive transaction time and so on. To address these reasons, bankers should train up their staff to dispense online banking facilities to customers more efficiently. Keeping on innovating new ideas and policies to make internet banking more attractive to customers can also be possible solutions. Apart from that, customers should be given necessary guidelines by bank staff on how to prevent their accounts, passwords and other confidential things from getting hacked. Bank authorities may also run campaigns to make people aware of cyber traps and fraudulent online temptations. The Standard International Journals 2017-04 Article PeerReviewed application/pdf en http://irep.iium.edu.my/59181/1/Garments%20Buyers%20In%20Bangladesh%20%28Online%20Banking%29.pdf Uddin, Md. Bashir and Haque, A. K. M. Ahasanul and Nahar, Nasrin and Maruf, Torekol Islam and Al Mamun, Mohammad Abdullah (2017) Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study. The SIJ Transactions on Industrial, Financial & Business Management, 5 (3). pp. 57-63. ISSN 2321-2411 E-ISSN 2321-242X http://www.thesij.com/papers/IFBM/2017/April/IFBM-05030140101.pdf |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
International Islamic University Malaysia |
| building |
IIUM Repository |
| collection |
Online Access |
| language |
English |
| topic |
HE Transportation and Communications |
| spellingShingle |
HE Transportation and Communications Uddin, Md. Bashir Haque, A. K. M. Ahasanul Nahar, Nasrin Maruf, Torekol Islam Al Mamun, Mohammad Abdullah Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study |
| description |
Abstract—Electronic banking is a standout amongst the most requested and most recent innovations in
banking area of Bangladesh, applying a qualitative (phenomenology) approach, using the depth interview
method. A semi structured open-ended interview was carried out among seven international buyers of the
different of part of the world directing their business from Bangladesh. The study finds that the current state of
internet banking has not yet reached perfection due to several reasons like lack of security, lack of available
information, excessive transaction time and so on. To address these reasons, bankers should train up their staff
to dispense online banking facilities to customers more efficiently. Keeping on innovating new ideas and
policies to make internet banking more attractive to customers can also be possible solutions. Apart from that,
customers should be given necessary guidelines by bank staff on how to prevent their accounts, passwords and
other confidential things from getting hacked. Bank authorities may also run campaigns to make people aware
of cyber traps and fraudulent online temptations. |
| format |
Article |
| author |
Uddin, Md. Bashir Haque, A. K. M. Ahasanul Nahar, Nasrin Maruf, Torekol Islam Al Mamun, Mohammad Abdullah |
| author_facet |
Uddin, Md. Bashir Haque, A. K. M. Ahasanul Nahar, Nasrin Maruf, Torekol Islam Al Mamun, Mohammad Abdullah |
| author_sort |
Uddin, Md. Bashir |
| title |
Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study |
| title_short |
Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study |
| title_full |
Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study |
| title_fullStr |
Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study |
| title_full_unstemmed |
Satisfaction of E-banking transaction towards international buyers of garment products in Bangladesh: a qualitative study |
| title_sort |
satisfaction of e-banking transaction towards international buyers of garment products in bangladesh: a qualitative study |
| publisher |
The Standard International Journals |
| publishDate |
2017 |
| url |
http://irep.iium.edu.my/59181/ http://irep.iium.edu.my/59181/ http://irep.iium.edu.my/59181/1/Garments%20Buyers%20In%20Bangladesh%20%28Online%20Banking%29.pdf |
| first_indexed |
2023-09-18T21:23:48Z |
| last_indexed |
2023-09-18T21:23:48Z |
| _version_ |
1777412056896503808 |