Abu Bakar, E., & Amin, N. (2011). Consumers' perceptions on the service quality in the motor vehicle repair and service industry: An exploratory study in Klang Valley, Malaysia. Universiti Putra Malaysia Press.
Chicago Style (17th ed.) CitationAbu Bakar, Elistina, and Naemah Amin. Consumers' Perceptions on the Service Quality in the Motor Vehicle Repair and Service Industry: An Exploratory Study in Klang Valley, Malaysia. Universiti Putra Malaysia Press, 2011.
MLA (8th ed.) CitationAbu Bakar, Elistina, and Naemah Amin. Consumers' Perceptions on the Service Quality in the Motor Vehicle Repair and Service Industry: An Exploratory Study in Klang Valley, Malaysia. Universiti Putra Malaysia Press, 2011.
Warning: These citations may not always be 100% accurate.