Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia

INTRODUCTION: Optimal patient care varies considerably from place to place and is influenced by scientific as well as social developments. The purpose of this study was to investigate awareness and pertinent issues regarding informed consent among hospitalised patients and to determine lapses, in or...

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Main Authors:	Rathor, Mohammad Yousuf, Abdul Rani, Mohammed Fauzi, How, Soon Hin, Akter, Seikh Farid Uddin, Shah, Anis
Format:	Article
Language:	English
Published:	Singapore Medical Association 2009
Subjects:	R Medicine (General)
Online Access:	http://irep.iium.edu.my/6039/ http://irep.iium.edu.my/6039/ http://irep.iium.edu.my/6039/2/Hospitalised_patients%27_awareness_of_their_rights.pdf

id	iium-6039
recordtype	eprints
spelling	iium-60392014-07-10T04:35:56Z http://irep.iium.edu.my/6039/ Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia Rathor, Mohammad Yousuf Abdul Rani, Mohammed Fauzi How, Soon Hin Akter, Seikh Farid Uddin Shah, Anis R Medicine (General) INTRODUCTION: Optimal patient care varies considerably from place to place and is influenced by scientific as well as social developments. The purpose of this study was to investigate awareness and pertinent issues regarding informed consent among hospitalised patients and to determine lapses, in order to improve the standard of care. METHODS: A questionnaire-based cross-sectional survey was conducted among inpatients at a tertiary care level hospital. RESULTS: 90 percent of patients were aware of their rights, and 85 percent had enough information regarding their illness and modality of treatment. However, treatment options were discussed with 45 percent of cases only, and 65 percent of patients were informed of their duration of treatment. Most of the patients from the surgical group, haemodialysis unit and those with minor ailments were very satisfied with the doctors (92 percent, 86 percent and 96 percent, respectively), as opposed to only 36 percent of cancer patients and 70 percent of acquired immunodeficiency syndrome (AIDS) patients (p-value is less than 0.0001). Almost all patients (99 percent) said that their religious beliefs were respected by the staff and they had no problems in accessing them in times of need. Informed consent was obtained by the doctor in 98 percent of cases and by the nurse in two percent. 98 percent of the patients mentioned that their treatments/examinations were conducted in an atmosphere of privacy and that their personal information was kept confidential by their doctors. CONCLUSION: Patients were reasonably informed about their illness. Their privacy and religious beliefs were duly respected. Treatment options and the duration of treatment were not discussed with all patients. Cancer and AIDS patients were less satisfied with the attending staff. The results suggest that there is a need for periodic surveys of patient satisfaction with the quality of care. Singapore Medical Association 2009-05 Article PeerReviewed application/pdf en http://irep.iium.edu.my/6039/2/Hospitalised_patients%27_awareness_of_their_rights.pdf Rathor, Mohammad Yousuf and Abdul Rani, Mohammed Fauzi and How, Soon Hin and Akter, Seikh Farid Uddin and Shah, Anis (2009) Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia. Singapore Medical Journal, 50 (5). pp. 494-499. ISSN 0037-5675 http://smj.sma.org.sg/smjmainpages/5005main.html
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	R Medicine (General)
spellingShingle	R Medicine (General) Rathor, Mohammad Yousuf Abdul Rani, Mohammed Fauzi How, Soon Hin Akter, Seikh Farid Uddin Shah, Anis Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia
description	INTRODUCTION: Optimal patient care varies considerably from place to place and is influenced by scientific as well as social developments. The purpose of this study was to investigate awareness and pertinent issues regarding informed consent among hospitalised patients and to determine lapses, in order to improve the standard of care. METHODS: A questionnaire-based cross-sectional survey was conducted among inpatients at a tertiary care level hospital. RESULTS: 90 percent of patients were aware of their rights, and 85 percent had enough information regarding their illness and modality of treatment. However, treatment options were discussed with 45 percent of cases only, and 65 percent of patients were informed of their duration of treatment. Most of the patients from the surgical group, haemodialysis unit and those with minor ailments were very satisfied with the doctors (92 percent, 86 percent and 96 percent, respectively), as opposed to only 36 percent of cancer patients and 70 percent of acquired immunodeficiency syndrome (AIDS) patients (p-value is less than 0.0001). Almost all patients (99 percent) said that their religious beliefs were respected by the staff and they had no problems in accessing them in times of need. Informed consent was obtained by the doctor in 98 percent of cases and by the nurse in two percent. 98 percent of the patients mentioned that their treatments/examinations were conducted in an atmosphere of privacy and that their personal information was kept confidential by their doctors. CONCLUSION: Patients were reasonably informed about their illness. Their privacy and religious beliefs were duly respected. Treatment options and the duration of treatment were not discussed with all patients. Cancer and AIDS patients were less satisfied with the attending staff. The results suggest that there is a need for periodic surveys of patient satisfaction with the quality of care.
format	Article
author	Rathor, Mohammad Yousuf Abdul Rani, Mohammed Fauzi How, Soon Hin Akter, Seikh Farid Uddin Shah, Anis
author_facet	Rathor, Mohammad Yousuf Abdul Rani, Mohammed Fauzi How, Soon Hin Akter, Seikh Farid Uddin Shah, Anis
author_sort	Rathor, Mohammad Yousuf
title	Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia
title_short	Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia
title_full	Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia
title_fullStr	Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia
title_full_unstemmed	Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia
title_sort	hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of peninsular malaysia
publisher	Singapore Medical Association
publishDate	2009
url	http://irep.iium.edu.my/6039/ http://irep.iium.edu.my/6039/ http://irep.iium.edu.my/6039/2/Hospitalised_patients%27_awareness_of_their_rights.pdf
first_indexed	2023-09-18T20:14:52Z
last_indexed	2023-09-18T20:14:52Z
_version_	1777407720191688704

Hospitalised patients' awareness of their rights: a cross-sectional survey from a tertiary care hospital on the east coast of Peninsular Malaysia

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