Total quality management practices in Islamic banking system: a study in banking sector of Malaysia
Total quality management is evolving over time and like many other industries, it is practicing by Islamic banks in Malaysia. The objective of this study is to identify the need of TQM in Islamic banking system, to understand its role and challenges for implementation. We have used qualitative res...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
ENRICHED Publications
2017
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| Online Access: | http://irep.iium.edu.my/60398/ http://irep.iium.edu.my/60398/ http://irep.iium.edu.my/60398/1/Published_JAMR.pdf |