Total quality management practices in Islamic banking system: a study in banking sector of Malaysia

Total quality management is evolving over time and like many other industries, it is practicing by Islamic banks in Malaysia. The objective of this study is to identify the need of TQM in Islamic banking system, to understand its role and challenges for implementation. We have used qualitative res...

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Bibliographic Details
Main Authors: Islam, Mohd Aminul, Hossin, M.M
Format: Article
Language:English
Published: ENRICHED Publications 2017
Subjects:
Online Access:http://irep.iium.edu.my/60398/
http://irep.iium.edu.my/60398/
http://irep.iium.edu.my/60398/1/Published_JAMR.pdf

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