Ombudsman (Muhtasib) in business regulation: A cross cultural analysis
Ombudsman, known as Muhtasib in Islamic tradition: is an independant, impartial, and confidential complaint handler who serves as an alternative means of dispute resolution. Historical account shows that ombudsman institutions have been known in different cultures with various nomenclatures. The Isl...
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Format: | Article |
Language: | English |
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University of Management and Technology, Lahore, Pakistan
2017
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Online Access: | http://irep.iium.edu.my/62216/ http://irep.iium.edu.my/62216/ http://irep.iium.edu.my/62216/7/62216-Ombudsman%20%28Muhtasib%29%20in%20Business%20Regulation.pdf |