Citizen experience towards humanizing digital government: a case in Malaysia
ABSTRACT This paper identifies citizens’ experience in an ideation sampling is applied to find subjects willing to participate on a particular date and able to explain their experiences in this domain in a reflective manner. This platform provides potential creative solutions to the problems. A sp...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
ACM
2017
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/62673/ http://irep.iium.edu.my/62673/ http://irep.iium.edu.my/62673/1/%28MurniMahmud%29%20Citizen%20Experience%20towards%20Humanizing%20Digital%20Government-%20A%20Case%20in%20Malaysia.pdf |
| Summary: | ABSTRACT
This paper identifies citizens’ experience in an ideation
sampling is applied to find subjects willing to participate on a particular date and able to explain their experiences in this domain in a reflective manner. This platform provides potential creative solutions to the problems. A sprint design method is adopted in order to produce an impactful outcome to the participatory approach. |
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