Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding

Train overcrowding has been associated with psychological stress, adverse health effects, negative behavioural reactions, and spillover effects. However, there is little agreement on the appropriate demand management strategies to deal with the increasing passenger numbers, especially on rail servic...

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Main Author:	Mohd Mahudin, Nor Diana
Format:	Article
Language:	English English
Published:	UPM Press 2018
Subjects:	BF Psychology BF636 Applied psychology TF501 Railway operation and management
Online Access:	http://irep.iium.edu.my/63219/ http://irep.iium.edu.my/63219/ http://irep.iium.edu.my/63219/1/Mohd%20Mahudin%202018%20JSSH.pdf http://irep.iium.edu.my/63219/7/63219_Preliminary%20assessment%20and%20prioritisation%20of%20demand_SCOPUS.pdf

id	iium-63219
recordtype	eprints
spelling	iium-632192018-07-10T06:46:19Z http://irep.iium.edu.my/63219/ Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding Mohd Mahudin, Nor Diana BF Psychology BF636 Applied psychology TF501 Railway operation and management Train overcrowding has been associated with psychological stress, adverse health effects, negative behavioural reactions, and spillover effects. However, there is little agreement on the appropriate demand management strategies to deal with the increasing passenger numbers, especially on rail services in Malaysia. To begin addressing this issue, a preliminary study involving 13 participants (Male = 8; Female = 5) from an organisation under the Ministry of Transport, Malaysia focusing on demand management issues and transportation research and development activities was conducted. Participants ranked three sets of demand management strategies (i.e., pricing, service quality, and policy) based on their feasibility, effectiveness, and cost. Using Kendall’s coefficient of concordance (Kendall’s W), findings showed a relatively weak, but consistent agreement rate among participants across all strategies on their feasibility, effectiveness, and cost. In particular, high priority was placed on four strategies (i.e., free early bird incentives, discounted early bird or off-peak fares, increasing train frequency, and travel demand management programme), implying their potential applications for peak smoothing in Malaysian urban rail systems. The implications for practice and limitations of this study are discussed. It is suggested that the identified strategies should be targeted for intervention and evaluation to further refine our understanding of sustainable, effective, and cost-efficient ways in addressing current and future train overcrowding issues. UPM Press 2018-03-25 Article PeerReviewed application/pdf en http://irep.iium.edu.my/63219/1/Mohd%20Mahudin%202018%20JSSH.pdf application/pdf en http://irep.iium.edu.my/63219/7/63219_Preliminary%20assessment%20and%20prioritisation%20of%20demand_SCOPUS.pdf Mohd Mahudin, Nor Diana (2018) Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding. Pertanika Journal of Social Sciences and Humanities, 26 (1). pp. 491-506. ISSN 0128-7702 E-ISSN 2231-8534 http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2026%20(1)%20Mar.%202018/29%20JSSH-2076-2017-3rdProof.pdf
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	BF Psychology BF636 Applied psychology TF501 Railway operation and management
spellingShingle	BF Psychology BF636 Applied psychology TF501 Railway operation and management Mohd Mahudin, Nor Diana Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
description	Train overcrowding has been associated with psychological stress, adverse health effects, negative behavioural reactions, and spillover effects. However, there is little agreement on the appropriate demand management strategies to deal with the increasing passenger numbers, especially on rail services in Malaysia. To begin addressing this issue, a preliminary study involving 13 participants (Male = 8; Female = 5) from an organisation under the Ministry of Transport, Malaysia focusing on demand management issues and transportation research and development activities was conducted. Participants ranked three sets of demand management strategies (i.e., pricing, service quality, and policy) based on their feasibility, effectiveness, and cost. Using Kendall’s coefficient of concordance (Kendall’s W), findings showed a relatively weak, but consistent agreement rate among participants across all strategies on their feasibility, effectiveness, and cost. In particular, high priority was placed on four strategies (i.e., free early bird incentives, discounted early bird or off-peak fares, increasing train frequency, and travel demand management programme), implying their potential applications for peak smoothing in Malaysian urban rail systems. The implications for practice and limitations of this study are discussed. It is suggested that the identified strategies should be targeted for intervention and evaluation to further refine our understanding of sustainable, effective, and cost-efficient ways in addressing current and future train overcrowding issues.
format	Article
author	Mohd Mahudin, Nor Diana
author_facet	Mohd Mahudin, Nor Diana
author_sort	Mohd Mahudin, Nor Diana
title	Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_short	Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_full	Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_fullStr	Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_full_unstemmed	Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_sort	preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
publisher	UPM Press
publishDate	2018
url	http://irep.iium.edu.my/63219/ http://irep.iium.edu.my/63219/ http://irep.iium.edu.my/63219/1/Mohd%20Mahudin%202018%20JSSH.pdf http://irep.iium.edu.my/63219/7/63219_Preliminary%20assessment%20and%20prioritisation%20of%20demand_SCOPUS.pdf
first_indexed	2023-09-18T21:29:40Z
last_indexed	2023-09-18T21:29:40Z
_version_	1777412425847406592

Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding

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