Impact of external factors on determining E-commerce benefits among SMEs in Malaysia

This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less like...

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Main Authors:	Kartiwi, Mira, Hussin, Husnayati, Suhaimi, Mohd Adam, Mohamed Razi, Mohamed Jalaldeen, Ruhul, Amin
Format:	Article
Language:	English
Published:	2018
Subjects:	HF Commerce T Technology (General)
Online Access:	http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/1/FRGS%202018%20%28Dr.%20Mira%29.pdf

id	iium-64624
recordtype	eprints
spelling	iium-646242019-01-03T02:11:08Z http://irep.iium.edu.my/64624/ Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin HF Commerce T Technology (General) This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business. 2018-07-03 Article PeerReviewed application/pdf en http://irep.iium.edu.my/64624/1/FRGS%202018%20%28Dr.%20Mira%29.pdf Kartiwi, Mira and Hussin, Husnayati and Suhaimi, Mohd Adam and Mohamed Razi, Mohamed Jalaldeen and Ruhul, Amin (2018) Impact of external factors on determining E-commerce benefits among SMEs in Malaysia. Journal of Global Entrepreneurship Research, 8 (18). pp. 1-12. E-ISSN 2251-7316 https://journal-jger.springeropen.com/articles/10.1186/s40497-018-0105-7 https://doi.org/10.1186/s40497-018-0105-7
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HF Commerce T Technology (General)
spellingShingle	HF Commerce T Technology (General) Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
description	This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business.
format	Article
author	Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin
author_facet	Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Mohamed Razi, Mohamed Jalaldeen Ruhul, Amin
author_sort	Kartiwi, Mira
title	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
title_short	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
title_full	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
title_fullStr	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
title_full_unstemmed	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
title_sort	impact of external factors on determining e-commerce benefits among smes in malaysia
publishDate	2018
url	http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/ http://irep.iium.edu.my/64624/1/FRGS%202018%20%28Dr.%20Mira%29.pdf
first_indexed	2023-09-18T21:31:43Z
last_indexed	2023-09-18T21:31:43Z
_version_	1777412554759340032

Impact of external factors on determining E-commerce benefits among SMEs in Malaysia

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