An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia

The world is changing rapidly due to technology, which is becoming an increasing necessity in the daily lives of people. Mobile Money Transfer Service (MMTS) is an alternative form of cash money that demonstrates the concept of electronic payment. Dahabshiil Bank International and Salam Somali Bank...

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Main Authors: Suleiman, Dauud Mohamed, Hamdan, Hamdino
Format: Article
Language:English
Published: Kolej Universiti Islam Antarabangsa Selangor (KUIS) 2018
Subjects:
Online Access:http://irep.iium.edu.my/65160/
http://irep.iium.edu.my/65160/
http://irep.iium.edu.my/65160/1/65160_An%20Exploration%20of%20Mobile%20Money%20Transfer.pdf
id iium-65160
recordtype eprints
spelling iium-651602018-08-17T06:10:49Z http://irep.iium.edu.my/65160/ An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia Suleiman, Dauud Mohamed Hamdan, Hamdino HG201 Money HG3368 Islamic Banking and Finance The world is changing rapidly due to technology, which is becoming an increasing necessity in the daily lives of people. Mobile Money Transfer Service (MMTS) is an alternative form of cash money that demonstrates the concept of electronic payment. Dahabshiil Bank International and Salam Somali Bank adopted MMTS in Somalia in partnership with a telecommunication company provider for MMTS. There has been no prior study conducted on the important factors affecting the adoption of MMTS among Islamic banking customers in Somalia. Based on the extended Theory of Technology Acceptance Model (TAM), perceived usefulness, perceived ease of use, perceived trust and perceived risk are used as predictors. The main objective of this study is to explore the customer acceptance on the important factors that influence the MMTS adoption among Islamic bank customers in Somalia. The target population of the study is Somali residents who use the MMTS and have bank accounts. This research, using statistical methods, collected data from 404 customers. The result of this study shows that the factors that influence the adoption of MMTS are perceived ease of use, perceived usefulness, perceived trust, which were found to be positive and significant while perceived risk was negative and significant. ********************************************************** Dunia berubah dengan pesat disebabkan oleh teknologi, yang menjadi keperluan yang semakin meningkat dalam kehidupan harian setiap orang. Perkhidmatan Pemindahan Wang Mudah Alih (MMTS) adalah bentuk wang tunai alternatif yang menunjukkan konsep pembayaran elektronik. Dahabshiil Bank International dan Salam Somali Bank mengamalkan MMTS di Somalia dengan kerjasama syarikat penyedia telekomunikasi MMTS. Tidak ada kajian terdahulu yang dijalankan terhadap faktor-faktor penting yang mempengaruhi penggunaan MMTS di kalangan pelanggan perbankan Islam di Somalia. Berdasarkan kepada Teori Penerimaan Teknologi (TAM) yang diperluaskan, kegunaan yang dirasakan, mudah difahami, diyakini dan dipercayai serta penerimaan risiko, digunakan sebagai peramal. Objektif utama kajian ini adalah untuk meneroka penerimaan pelanggan terhadap faktor-faktor penting yang mempengaruhi penerimaan MMTS di kalangan pelanggan bank Islam di Somalia. Penduduk sasaran kajian ini adalah penduduk Somalia yang menggunakan MMTS dan mempunyai akaun bank. Kajian ini, menggunakan kaedah statistik, mengumpul data daripada 404 pelanggan. Keputusan kajian ini menunjukkan bahawa faktor-faktor yang mempengaruhi penggunaan MMTS adalah mudah digunakan, dilihat sebagai kegunaan, kepercayaan yang dirasakan didapati positif dan signifikan manakala penerimaan risiko dianggap negatif dan signifikan Kolej Universiti Islam Antarabangsa Selangor (KUIS) 2018-06-23 Article PeerReviewed application/pdf en http://irep.iium.edu.my/65160/1/65160_An%20Exploration%20of%20Mobile%20Money%20Transfer.pdf Suleiman, Dauud Mohamed and Hamdan, Hamdino (2018) An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia. Journal of Management & Muamalah, 8 (1). pp. 73-86. ISSN 1985-1170 E-ISSN 2180-1681 http://journal.kuis.edu.my/fpm/wp-content/uploads/2018/07/JMM-volume-8-No.1-June-2018-1.pdf
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HG201 Money
HG3368 Islamic Banking and Finance
spellingShingle HG201 Money
HG3368 Islamic Banking and Finance
Suleiman, Dauud Mohamed
Hamdan, Hamdino
An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia
description The world is changing rapidly due to technology, which is becoming an increasing necessity in the daily lives of people. Mobile Money Transfer Service (MMTS) is an alternative form of cash money that demonstrates the concept of electronic payment. Dahabshiil Bank International and Salam Somali Bank adopted MMTS in Somalia in partnership with a telecommunication company provider for MMTS. There has been no prior study conducted on the important factors affecting the adoption of MMTS among Islamic banking customers in Somalia. Based on the extended Theory of Technology Acceptance Model (TAM), perceived usefulness, perceived ease of use, perceived trust and perceived risk are used as predictors. The main objective of this study is to explore the customer acceptance on the important factors that influence the MMTS adoption among Islamic bank customers in Somalia. The target population of the study is Somali residents who use the MMTS and have bank accounts. This research, using statistical methods, collected data from 404 customers. The result of this study shows that the factors that influence the adoption of MMTS are perceived ease of use, perceived usefulness, perceived trust, which were found to be positive and significant while perceived risk was negative and significant. ********************************************************** Dunia berubah dengan pesat disebabkan oleh teknologi, yang menjadi keperluan yang semakin meningkat dalam kehidupan harian setiap orang. Perkhidmatan Pemindahan Wang Mudah Alih (MMTS) adalah bentuk wang tunai alternatif yang menunjukkan konsep pembayaran elektronik. Dahabshiil Bank International dan Salam Somali Bank mengamalkan MMTS di Somalia dengan kerjasama syarikat penyedia telekomunikasi MMTS. Tidak ada kajian terdahulu yang dijalankan terhadap faktor-faktor penting yang mempengaruhi penggunaan MMTS di kalangan pelanggan perbankan Islam di Somalia. Berdasarkan kepada Teori Penerimaan Teknologi (TAM) yang diperluaskan, kegunaan yang dirasakan, mudah difahami, diyakini dan dipercayai serta penerimaan risiko, digunakan sebagai peramal. Objektif utama kajian ini adalah untuk meneroka penerimaan pelanggan terhadap faktor-faktor penting yang mempengaruhi penerimaan MMTS di kalangan pelanggan bank Islam di Somalia. Penduduk sasaran kajian ini adalah penduduk Somalia yang menggunakan MMTS dan mempunyai akaun bank. Kajian ini, menggunakan kaedah statistik, mengumpul data daripada 404 pelanggan. Keputusan kajian ini menunjukkan bahawa faktor-faktor yang mempengaruhi penggunaan MMTS adalah mudah digunakan, dilihat sebagai kegunaan, kepercayaan yang dirasakan didapati positif dan signifikan manakala penerimaan risiko dianggap negatif dan signifikan
format Article
author Suleiman, Dauud Mohamed
Hamdan, Hamdino
author_facet Suleiman, Dauud Mohamed
Hamdan, Hamdino
author_sort Suleiman, Dauud Mohamed
title An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia
title_short An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia
title_full An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia
title_fullStr An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia
title_full_unstemmed An exploration of mobile money transfer service adoption among Islamic bank customer in Somalia = Penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank Islam di Somalia
title_sort exploration of mobile money transfer service adoption among islamic bank customer in somalia = penerimaan perkhidmatan pemindahan wang mudah alih antara pelanggan bank islam di somalia
publisher Kolej Universiti Islam Antarabangsa Selangor (KUIS)
publishDate 2018
url http://irep.iium.edu.my/65160/
http://irep.iium.edu.my/65160/
http://irep.iium.edu.my/65160/1/65160_An%20Exploration%20of%20Mobile%20Money%20Transfer.pdf
first_indexed 2023-09-18T21:32:27Z
last_indexed 2023-09-18T21:32:27Z
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