The feasibility of online dispute resolution in the Islamic banking industry in Malaysia: an empirical legal analysis
Purpose: The paper aims to examine the perceptions of three major stakeholders – bankers, lawyers and customers – in the Islamic banking industry in Malaysia to assess their behavioural intention to use the proposed online dispute resolution (ODR) mechanism. Design/methodology/approach: The study mo...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English English English |
| Published: |
Emerald Group Publishing Ltd.
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/65247/ http://irep.iium.edu.my/65247/ http://irep.iium.edu.my/65247/ http://irep.iium.edu.my/65247/1/65247_The%20feasibility%20of%20online%20dispute%20resolution%20in%20the%20Islamic%20banking.pdf http://irep.iium.edu.my/65247/2/65247_The%20feasibility%20of%20online%20dispute%20resolution%20in%20the%20Islamic%20banking_SCOPUS.pdf http://irep.iium.edu.my/65247/13/65247_The%20feasibility%20of%20online%20dispute%20resolution%20in%20the%20Islamic%20banking_WOS.pdf |