Experiences of the public on the services in emergency department: a qualitative study

Objective: The purpose of this study was to explore the experiences of the public on the services provided in the Emergency Department (ED) of Hospital Tengku Ampuan Afzan (HTAA) . Methods: An exploratory, descriptive design was used to understand public experiences on the services in the ED. Ten...

Full description

Bibliographic Details
Main Authors:	Aung, Khin Thandar, Saiful Bahri, Fatin Izzati
Format:	Article
Language:	English
Published:	Kulliyyah of Nursing, International Islamic University Malaysia 2018
Subjects:	R Medicine (General) RT Nursing
Online Access:	http://irep.iium.edu.my/66199/ http://irep.iium.edu.my/66199/ http://irep.iium.edu.my/66199/1/66199_Experiences%20of%20the%20public%20on%20the%20services.pdf

id	iium-66199
recordtype	eprints
spelling	iium-661992018-10-02T08:14:53Z http://irep.iium.edu.my/66199/ Experiences of the public on the services in emergency department: a qualitative study Aung, Khin Thandar Saiful Bahri, Fatin Izzati R Medicine (General) RT Nursing Objective: The purpose of this study was to explore the experiences of the public on the services provided in the Emergency Department (ED) of Hospital Tengku Ampuan Afzan (HTAA) . Methods: An exploratory, descriptive design was used to understand public experiences on the services in the ED. Ten respondents who fit the inclusion criteria were selected using purposive sampling method during their visit to the ED. They were interviewed for 30 to 45 minutes and were audio-recorded with the permission of the participants. The general meaning and the tone conveyed by the respondents were determined through coding, descriptions, and the themes that emerged. Results: Four major themes emerged from the study including waiting time, ED staff, information regarding the ED, and expectation on the ED services. Conclusion: As a result, there is a need to improve the practices in the ED and a need for an awareness program on the real functions and services of the ED. Kulliyyah of Nursing, International Islamic University Malaysia 2018-07-31 Article PeerReviewed application/pdf en http://irep.iium.edu.my/66199/1/66199_Experiences%20of%20the%20public%20on%20the%20services.pdf Aung, Khin Thandar and Saiful Bahri, Fatin Izzati (2018) Experiences of the public on the services in emergency department: a qualitative study. Interntional Journal of Care Scholar, 1 (2). pp. 1-4. E-ISSN 2600-898X http://journals.iium.edu.my/ijcs/index.php/ijcs/issue/view/5
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	R Medicine (General) RT Nursing
spellingShingle	R Medicine (General) RT Nursing Aung, Khin Thandar Saiful Bahri, Fatin Izzati Experiences of the public on the services in emergency department: a qualitative study
description	Objective: The purpose of this study was to explore the experiences of the public on the services provided in the Emergency Department (ED) of Hospital Tengku Ampuan Afzan (HTAA) . Methods: An exploratory, descriptive design was used to understand public experiences on the services in the ED. Ten respondents who fit the inclusion criteria were selected using purposive sampling method during their visit to the ED. They were interviewed for 30 to 45 minutes and were audio-recorded with the permission of the participants. The general meaning and the tone conveyed by the respondents were determined through coding, descriptions, and the themes that emerged. Results: Four major themes emerged from the study including waiting time, ED staff, information regarding the ED, and expectation on the ED services. Conclusion: As a result, there is a need to improve the practices in the ED and a need for an awareness program on the real functions and services of the ED.
format	Article
author	Aung, Khin Thandar Saiful Bahri, Fatin Izzati
author_facet	Aung, Khin Thandar Saiful Bahri, Fatin Izzati
author_sort	Aung, Khin Thandar
title	Experiences of the public on the services in emergency department: a qualitative study
title_short	Experiences of the public on the services in emergency department: a qualitative study
title_full	Experiences of the public on the services in emergency department: a qualitative study
title_fullStr	Experiences of the public on the services in emergency department: a qualitative study
title_full_unstemmed	Experiences of the public on the services in emergency department: a qualitative study
title_sort	experiences of the public on the services in emergency department: a qualitative study
publisher	Kulliyyah of Nursing, International Islamic University Malaysia
publishDate	2018
url	http://irep.iium.edu.my/66199/ http://irep.iium.edu.my/66199/ http://irep.iium.edu.my/66199/1/66199_Experiences%20of%20the%20public%20on%20the%20services.pdf
first_indexed	2023-09-18T21:33:57Z
last_indexed	2023-09-18T21:33:57Z
_version_	1777412695290544128

Experiences of the public on the services in emergency department: a qualitative study

Similar Items