Factors affecting international students’ level of satisfaction towards selected public higher learning institutions in Malaysia
This research aims to examine the factors affecting international student satisfaction in Malaysia. Quantitative analysis is used in this study. Stratified proportionate random sampling technique is applied to select the respondents. Total 200 respondents were involved from the selected public highe...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Research Publishing Academy
2018
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/69528/ http://irep.iium.edu.my/69528/ http://irep.iium.edu.my/69528/1/69528_Factors%20Affecting%20International%20Students%E2%80%99%20Level.pdf |
| Summary: | This research aims to examine the factors affecting international student satisfaction in Malaysia. Quantitative analysis is used in this study. Stratified proportionate random sampling technique is applied to select the respondents. Total 200 respondents were involved from the selected public higher learning institutions. SPSS statistical analysis is applied to measure the relationships between and among the constructs. Based on several statistical and scientific researches, the results found that international students in Malaysian public higher learning institutions treat three factors mainly Facilities, Teaching quality and E-learning significant while connecting them with their satisfaction level. Future research is suggested in order to find out the indepth information about the local students regarding their satisfaction factors, facts in public higher learning institutions by using mixed method or involving qualitative method of study besides quantitative method. |
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