Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources

A law library exists not only to store legal collections or resources but is also there to provide services to its users with specific information needs in legal study, research and practice. This is especially so in the world where changes in information technology, communication, teaching and lear...

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Main Authors:	Abu Bakar, Irni Izwah, Abu Bakar, Yusrina
Format:	Conference or Workshop Item
Language:	English English
Published:	Department of Library and Information Science, Faculty of Computer Science and Information Technology, University of Malaya & University of Malaya Library 2019
Subjects:	K Law (General) Z665 Library Science. Information Science
Online Access:	http://irep.iium.edu.my/71725/ http://irep.iium.edu.my/71725/ http://irep.iium.edu.my/71725/2/Best%20Practices%20on%20User%20Driven%20Services%20-%20IIUM%20Library%20Maintenance%20of%20Legal%20Resources.pdf http://irep.iium.edu.my/71725/13/71725_Best%20Practices%20on%20User%20Driven%20Services.pdf

id	iium-71725
recordtype	eprints
spelling	iium-717252019-04-24T13:30:33Z http://irep.iium.edu.my/71725/ Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources Abu Bakar, Irni Izwah Abu Bakar, Yusrina K Law (General) Z665 Library Science. Information Science A law library exists not only to store legal collections or resources but is also there to provide services to its users with specific information needs in legal study, research and practice. This is especially so in the world where changes in information technology, communication, teaching and learning styles are even more rampant. The services designed and offered must be driven to fulfill this specific needs of its users. The staff in charge of a law library also must possess knowledge about legal resources and the skill to retrieve them in order to serve their customers better. For this reason, this article illustrated the best practices on the maintenance and provision of service of the International Islamic University Malaysia Library’s legal collection. This is a reflective paper based on review of related literature; the authors’ observation and experience in managing the legal collection in the Dar al-Hikmah Library and the authors’ effort in designing services which suit the specific needs of its users. The customers served are the internal customers within the university and external customers which includes the general public or private companies who have specific interest in legal resources. The paper also explained that to keep abreast with the changes in the needs of the customers, the Library also designed a continuing educational plan for its staff. Topics discussed include organizing the Library’s legal resources; arrangement of the study areas; marketing the Library’s legal resources and outreaching customers; and strengthening the law Library staff’s hybrid skills and knowledge on legal resources, both in printed and online formats. The paper exemplified that an excellent mesh between good collection management, provision of service which meet the specific needs of its users and continuing education of the staff is the best approach in handling a law library. These best practices could be an exemplary model to any other law libraries. Department of Library and Information Science, Faculty of Computer Science and Information Technology, University of Malaya & University of Malaya Library 2019-04-18 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/71725/2/Best%20Practices%20on%20User%20Driven%20Services%20-%20IIUM%20Library%20Maintenance%20of%20Legal%20Resources.pdf application/pdf en http://irep.iium.edu.my/71725/13/71725_Best%20Practices%20on%20User%20Driven%20Services.pdf Abu Bakar, Irni Izwah and Abu Bakar, Yusrina (2019) Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources. In: 7th Conference on Libraries, Information and Society (ICoLIS) 2019, 18th-19th April 2019, Melaka. https://umconference.um.edu.my/ICOLIS2019=68053af2923e00204c3ca7c6a3150cf7
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	K Law (General) Z665 Library Science. Information Science
spellingShingle	K Law (General) Z665 Library Science. Information Science Abu Bakar, Irni Izwah Abu Bakar, Yusrina Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources
description	A law library exists not only to store legal collections or resources but is also there to provide services to its users with specific information needs in legal study, research and practice. This is especially so in the world where changes in information technology, communication, teaching and learning styles are even more rampant. The services designed and offered must be driven to fulfill this specific needs of its users. The staff in charge of a law library also must possess knowledge about legal resources and the skill to retrieve them in order to serve their customers better. For this reason, this article illustrated the best practices on the maintenance and provision of service of the International Islamic University Malaysia Library’s legal collection. This is a reflective paper based on review of related literature; the authors’ observation and experience in managing the legal collection in the Dar al-Hikmah Library and the authors’ effort in designing services which suit the specific needs of its users. The customers served are the internal customers within the university and external customers which includes the general public or private companies who have specific interest in legal resources. The paper also explained that to keep abreast with the changes in the needs of the customers, the Library also designed a continuing educational plan for its staff. Topics discussed include organizing the Library’s legal resources; arrangement of the study areas; marketing the Library’s legal resources and outreaching customers; and strengthening the law Library staff’s hybrid skills and knowledge on legal resources, both in printed and online formats. The paper exemplified that an excellent mesh between good collection management, provision of service which meet the specific needs of its users and continuing education of the staff is the best approach in handling a law library. These best practices could be an exemplary model to any other law libraries.
format	Conference or Workshop Item
author	Abu Bakar, Irni Izwah Abu Bakar, Yusrina
author_facet	Abu Bakar, Irni Izwah Abu Bakar, Yusrina
author_sort	Abu Bakar, Irni Izwah
title	Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources
title_short	Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources
title_full	Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources
title_fullStr	Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources
title_full_unstemmed	Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources
title_sort	best practices on user driven services: experience of dar al-hikmah library’s maintenance of legal resources
publisher	Department of Library and Information Science, Faculty of Computer Science and Information Technology, University of Malaya & University of Malaya Library
publishDate	2019
url	http://irep.iium.edu.my/71725/ http://irep.iium.edu.my/71725/ http://irep.iium.edu.my/71725/2/Best%20Practices%20on%20User%20Driven%20Services%20-%20IIUM%20Library%20Maintenance%20of%20Legal%20Resources.pdf http://irep.iium.edu.my/71725/13/71725_Best%20Practices%20on%20User%20Driven%20Services.pdf
first_indexed	2023-09-18T21:41:42Z
last_indexed	2023-09-18T21:41:42Z
_version_	1777413183766528000

Best practices on user driven services: experience of Dar Al-Hikmah library’s maintenance of legal resources

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