A study on the signage system in Melaka, the UNESCO heritage sites

Despite of the massive tourist visit to Melaka UNESCO sites; the sites had been one of the most visited places in Malaysia in 2015. Melaka, as one of the important UNESCO heritage sites in Malaysia with many public facilities particularly heritage buildings truly needs to consider effective signa...

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Main Authors:	Abdul Rahim, Noor Roziana, Abdul Rahman, Julaila, Abdul Razak, Rajabi
Format:	Article
Language:	English
Published:	Kulliyah of Architecture and Enviromental Design, International Islamic University Malaysia 2019
Subjects:	H Social Sciences (General) NA100 Architecture and the state NA4100 Special classes of buildings
Online Access:	http://irep.iium.edu.my/74598/ http://irep.iium.edu.my/74598/ http://irep.iium.edu.my/74598/1/74598_A%20study%20on%20the%20signage%20system.pdf

id	iium-74598
recordtype	eprints
spelling	iium-745982019-09-12T07:46:14Z http://irep.iium.edu.my/74598/ A study on the signage system in Melaka, the UNESCO heritage sites Abdul Rahim, Noor Roziana Abdul Rahman, Julaila Abdul Razak, Rajabi H Social Sciences (General) NA100 Architecture and the state NA4100 Special classes of buildings Despite of the massive tourist visit to Melaka UNESCO sites; the sites had been one of the most visited places in Malaysia in 2015. Melaka, as one of the important UNESCO heritage sites in Malaysia with many public facilities particularly heritage buildings truly needs to consider effective signage design application to make it easier for tourist way-finding. There has been a variety of research done about user experience and way-finding, but the studies have focused either on the effectiveness of signage design or user experience. However, there is very less study that explores the understanding in connection on tourist experience and signage in prominent areas. Therefore, the aim of this study was to explore the understanding in connection to tourist experience in UNESCO heritage sites by referring to the signage. The data was collected through the pilot survey and photo elicitation in the UNESCO sites of Melaka.The findings indicated that most of the signage in the heritage sites were not effective due to the unsuitable location and ineffective design of the signage. For the directional sign, most of the sign provide the directions within a site or building including arrows. However, usage of symbols in the directional signs are minimal. For information signs at the heritage sites are related to overall orientation within a site or building. Some of the information sign do not contain maps, diagrams and directory signs that able to give the detail information to the users because of the size is too small to fit all the information needed. Lastly for identification sign, due to some of the places are not directed by the directional signs, the tourist still unable to reach the desired sites although the sites have a good identification signage. In conclusion, it is suggested that the signage should be sensitively located, scaled and detailed so as not to obscure ambiguous or distract the integrity of the historical objects. Kulliyah of Architecture and Enviromental Design, International Islamic University Malaysia 2019-08-28 Article PeerReviewed application/pdf en http://irep.iium.edu.my/74598/1/74598_A%20study%20on%20the%20signage%20system.pdf Abdul Rahim, Noor Roziana and Abdul Rahman, Julaila and Abdul Razak, Rajabi (2019) A study on the signage system in Melaka, the UNESCO heritage sites. Journal of Architecture, Planning and Construction Management (JAPCM), 9 (1). pp. 22-38. https://journals.iium.edu.my/kaed/index.php/japcm/article/view/319/250
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	H Social Sciences (General) NA100 Architecture and the state NA4100 Special classes of buildings
spellingShingle	H Social Sciences (General) NA100 Architecture and the state NA4100 Special classes of buildings Abdul Rahim, Noor Roziana Abdul Rahman, Julaila Abdul Razak, Rajabi A study on the signage system in Melaka, the UNESCO heritage sites
description	Despite of the massive tourist visit to Melaka UNESCO sites; the sites had been one of the most visited places in Malaysia in 2015. Melaka, as one of the important UNESCO heritage sites in Malaysia with many public facilities particularly heritage buildings truly needs to consider effective signage design application to make it easier for tourist way-finding. There has been a variety of research done about user experience and way-finding, but the studies have focused either on the effectiveness of signage design or user experience. However, there is very less study that explores the understanding in connection on tourist experience and signage in prominent areas. Therefore, the aim of this study was to explore the understanding in connection to tourist experience in UNESCO heritage sites by referring to the signage. The data was collected through the pilot survey and photo elicitation in the UNESCO sites of Melaka.The findings indicated that most of the signage in the heritage sites were not effective due to the unsuitable location and ineffective design of the signage. For the directional sign, most of the sign provide the directions within a site or building including arrows. However, usage of symbols in the directional signs are minimal. For information signs at the heritage sites are related to overall orientation within a site or building. Some of the information sign do not contain maps, diagrams and directory signs that able to give the detail information to the users because of the size is too small to fit all the information needed. Lastly for identification sign, due to some of the places are not directed by the directional signs, the tourist still unable to reach the desired sites although the sites have a good identification signage. In conclusion, it is suggested that the signage should be sensitively located, scaled and detailed so as not to obscure ambiguous or distract the integrity of the historical objects.
format	Article
author	Abdul Rahim, Noor Roziana Abdul Rahman, Julaila Abdul Razak, Rajabi
author_facet	Abdul Rahim, Noor Roziana Abdul Rahman, Julaila Abdul Razak, Rajabi
author_sort	Abdul Rahim, Noor Roziana
title	A study on the signage system in Melaka, the UNESCO heritage sites
title_short	A study on the signage system in Melaka, the UNESCO heritage sites
title_full	A study on the signage system in Melaka, the UNESCO heritage sites
title_fullStr	A study on the signage system in Melaka, the UNESCO heritage sites
title_full_unstemmed	A study on the signage system in Melaka, the UNESCO heritage sites
title_sort	study on the signage system in melaka, the unesco heritage sites
publisher	Kulliyah of Architecture and Enviromental Design, International Islamic University Malaysia
publishDate	2019
url	http://irep.iium.edu.my/74598/ http://irep.iium.edu.my/74598/ http://irep.iium.edu.my/74598/1/74598_A%20study%20on%20the%20signage%20system.pdf
first_indexed	2023-09-18T21:45:36Z
last_indexed	2023-09-18T21:45:36Z
_version_	1777413428597489664

A study on the signage system in Melaka, the UNESCO heritage sites

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