The mediating effect of attitude on e-wallet acceptance among Malaysians

Malaysia is moving towards a cashless society. The latest trend in a cashless society is e-Wallet, which has the ability to store personal information as well as financial status. The e-wallet can efficiently replace the physical wallet (cash). The implementation of online lnternet banking for a fin...

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Main Authors: Abdul Kadir, Hasnah, Ismail, Rizalawati, Wok, Saodah
Format: Conference or Workshop Item
Language:English
Published: Centre of Research in Media and Communication, UKM 2019
Subjects:
Online Access:http://irep.iium.edu.my/76780/
http://irep.iium.edu.my/76780/1/e-wallet%20-%20mention%202019.pdf
id iium-76780
recordtype eprints
spelling iium-767802019-12-31T10:20:43Z http://irep.iium.edu.my/76780/ The mediating effect of attitude on e-wallet acceptance among Malaysians Abdul Kadir, Hasnah Ismail, Rizalawati Wok, Saodah H61.8 Communication of information Malaysia is moving towards a cashless society. The latest trend in a cashless society is e-Wallet, which has the ability to store personal information as well as financial status. The e-wallet can efficiently replace the physical wallet (cash). The implementation of online lnternet banking for a financial transaction is the starting point of e-Wallet in Malaysia. h 2A17, e-Wallet is introduced to the public. This study tries to gauge the extent of e-Wallet usage in Malaysia. The objectives of the study are to (1) determine the level of usage, perceived usefulness, perceived ease of use, media influence, social influence and attitude in using e-Wallet; (2) analyze the relationship between e-Wallet usage with internal and external factors; and (3) test mediating effect of attitude in using e-Wallet on the relationship between usage, internal factors and extemal factors. The study uses a quantitative research design using a survey method with the questionnaire as the research instrument. A total of 436 respondents participated in the study. The study uses Technological Accepaance Model (TAtvI) to test for the mediating effect. The findings show that perceived ease of use is the highest level rated compared to other variables. The relationship betw'een e-Wallet usage with the internal and external factors are all significant and positive. Furthermore. the attitude partially mediates the relationship between e-Wallet usage, intemal factors and external factors. Hence, all hypotheses constructed are supported and TAM applies to the study of e- Wallet. Centre of Research in Media and Communication, UKM 2019-11-21 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/76780/1/e-wallet%20-%20mention%202019.pdf Abdul Kadir, Hasnah and Ismail, Rizalawati and Wok, Saodah (2019) The mediating effect of attitude on e-wallet acceptance among Malaysians. In: International Conference of Media and Communication (MENTION2019), 19-21 November 2019, Tenera Hotel, Bangi.
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic H61.8 Communication of information
spellingShingle H61.8 Communication of information
Abdul Kadir, Hasnah
Ismail, Rizalawati
Wok, Saodah
The mediating effect of attitude on e-wallet acceptance among Malaysians
description Malaysia is moving towards a cashless society. The latest trend in a cashless society is e-Wallet, which has the ability to store personal information as well as financial status. The e-wallet can efficiently replace the physical wallet (cash). The implementation of online lnternet banking for a financial transaction is the starting point of e-Wallet in Malaysia. h 2A17, e-Wallet is introduced to the public. This study tries to gauge the extent of e-Wallet usage in Malaysia. The objectives of the study are to (1) determine the level of usage, perceived usefulness, perceived ease of use, media influence, social influence and attitude in using e-Wallet; (2) analyze the relationship between e-Wallet usage with internal and external factors; and (3) test mediating effect of attitude in using e-Wallet on the relationship between usage, internal factors and extemal factors. The study uses a quantitative research design using a survey method with the questionnaire as the research instrument. A total of 436 respondents participated in the study. The study uses Technological Accepaance Model (TAtvI) to test for the mediating effect. The findings show that perceived ease of use is the highest level rated compared to other variables. The relationship betw'een e-Wallet usage with the internal and external factors are all significant and positive. Furthermore. the attitude partially mediates the relationship between e-Wallet usage, intemal factors and external factors. Hence, all hypotheses constructed are supported and TAM applies to the study of e- Wallet.
format Conference or Workshop Item
author Abdul Kadir, Hasnah
Ismail, Rizalawati
Wok, Saodah
author_facet Abdul Kadir, Hasnah
Ismail, Rizalawati
Wok, Saodah
author_sort Abdul Kadir, Hasnah
title The mediating effect of attitude on e-wallet acceptance among Malaysians
title_short The mediating effect of attitude on e-wallet acceptance among Malaysians
title_full The mediating effect of attitude on e-wallet acceptance among Malaysians
title_fullStr The mediating effect of attitude on e-wallet acceptance among Malaysians
title_full_unstemmed The mediating effect of attitude on e-wallet acceptance among Malaysians
title_sort mediating effect of attitude on e-wallet acceptance among malaysians
publisher Centre of Research in Media and Communication, UKM
publishDate 2019
url http://irep.iium.edu.my/76780/
http://irep.iium.edu.my/76780/1/e-wallet%20-%20mention%202019.pdf
first_indexed 2023-09-18T21:48:27Z
last_indexed 2023-09-18T21:48:27Z
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