The mediating effect of attitude on e-wallet acceptance among Malaysians
Malaysia is moving towards a cashless society. The latest trend in a cashless society is e-Wallet, which has the ability to store personal information as well as financial status. The e-wallet can efficiently replace the physical wallet (cash). The implementation of online lnternet banking for a fin...
Main Authors: | , , |
---|---|
Format: | Conference or Workshop Item |
Language: | English |
Published: |
Centre of Research in Media and Communication, UKM
2019
|
Subjects: | |
Online Access: | http://irep.iium.edu.my/76780/ http://irep.iium.edu.my/76780/1/e-wallet%20-%20mention%202019.pdf |
id |
iium-76780 |
---|---|
recordtype |
eprints |
spelling |
iium-767802019-12-31T10:20:43Z http://irep.iium.edu.my/76780/ The mediating effect of attitude on e-wallet acceptance among Malaysians Abdul Kadir, Hasnah Ismail, Rizalawati Wok, Saodah H61.8 Communication of information Malaysia is moving towards a cashless society. The latest trend in a cashless society is e-Wallet, which has the ability to store personal information as well as financial status. The e-wallet can efficiently replace the physical wallet (cash). The implementation of online lnternet banking for a financial transaction is the starting point of e-Wallet in Malaysia. h 2A17, e-Wallet is introduced to the public. This study tries to gauge the extent of e-Wallet usage in Malaysia. The objectives of the study are to (1) determine the level of usage, perceived usefulness, perceived ease of use, media influence, social influence and attitude in using e-Wallet; (2) analyze the relationship between e-Wallet usage with internal and external factors; and (3) test mediating effect of attitude in using e-Wallet on the relationship between usage, internal factors and extemal factors. The study uses a quantitative research design using a survey method with the questionnaire as the research instrument. A total of 436 respondents participated in the study. The study uses Technological Accepaance Model (TAtvI) to test for the mediating effect. The findings show that perceived ease of use is the highest level rated compared to other variables. The relationship betw'een e-Wallet usage with the internal and external factors are all significant and positive. Furthermore. the attitude partially mediates the relationship between e-Wallet usage, intemal factors and external factors. Hence, all hypotheses constructed are supported and TAM applies to the study of e- Wallet. Centre of Research in Media and Communication, UKM 2019-11-21 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/76780/1/e-wallet%20-%20mention%202019.pdf Abdul Kadir, Hasnah and Ismail, Rizalawati and Wok, Saodah (2019) The mediating effect of attitude on e-wallet acceptance among Malaysians. In: International Conference of Media and Communication (MENTION2019), 19-21 November 2019, Tenera Hotel, Bangi. |
repository_type |
Digital Repository |
institution_category |
Local University |
institution |
International Islamic University Malaysia |
building |
IIUM Repository |
collection |
Online Access |
language |
English |
topic |
H61.8 Communication of information |
spellingShingle |
H61.8 Communication of information Abdul Kadir, Hasnah Ismail, Rizalawati Wok, Saodah The mediating effect of attitude on e-wallet acceptance among Malaysians |
description |
Malaysia is moving towards a cashless society. The latest trend in a cashless society is e-Wallet, which has the ability to store personal information as well as financial status. The e-wallet can efficiently replace the physical wallet (cash). The implementation of online lnternet banking for a financial transaction is the starting point of e-Wallet in
Malaysia. h 2A17, e-Wallet is introduced to the public. This study tries to gauge the extent of e-Wallet usage in Malaysia. The objectives of the study are to (1) determine the level of usage, perceived usefulness, perceived ease of use, media influence, social influence and attitude in using e-Wallet; (2) analyze the relationship between e-Wallet usage with internal and external factors; and (3) test mediating effect of attitude in using
e-Wallet on the relationship between usage, internal factors and extemal factors. The study uses a quantitative research design using a survey method with the questionnaire
as the research instrument. A total of 436 respondents participated in the study. The study uses Technological Accepaance Model (TAtvI) to test for the mediating effect. The
findings show that perceived ease of use is the highest level rated compared to other variables. The relationship betw'een e-Wallet usage with the internal and external factors are all significant and positive. Furthermore. the attitude partially mediates the relationship between e-Wallet usage, intemal factors and external factors. Hence, all hypotheses constructed are supported and TAM applies to the study of e- Wallet. |
format |
Conference or Workshop Item |
author |
Abdul Kadir, Hasnah Ismail, Rizalawati Wok, Saodah |
author_facet |
Abdul Kadir, Hasnah Ismail, Rizalawati Wok, Saodah |
author_sort |
Abdul Kadir, Hasnah |
title |
The mediating effect of attitude on e-wallet acceptance among Malaysians |
title_short |
The mediating effect of attitude on e-wallet acceptance among Malaysians |
title_full |
The mediating effect of attitude on e-wallet acceptance among Malaysians |
title_fullStr |
The mediating effect of attitude on e-wallet acceptance among Malaysians |
title_full_unstemmed |
The mediating effect of attitude on e-wallet acceptance among Malaysians |
title_sort |
mediating effect of attitude on e-wallet acceptance among malaysians |
publisher |
Centre of Research in Media and Communication, UKM |
publishDate |
2019 |
url |
http://irep.iium.edu.my/76780/ http://irep.iium.edu.my/76780/1/e-wallet%20-%20mention%202019.pdf |
first_indexed |
2023-09-18T21:48:27Z |
last_indexed |
2023-09-18T21:48:27Z |
_version_ |
1777413607451000832 |