Continuous adoption of internet banking: evidence from Islamic banks in Malaysia

Drawing on UTAUT2 framework, this study aims to investigate the behavioural intention and adoption of internet banking (IB) among clients of local and foreign Islamic banks in Malaysia, using Partial Least Squares analysis. Survey questionnaires were distributed among the Islamic bank's clients...

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Main Authors: Mohd Thas Thaker, Hassanudin, Mohd Thas Thaker, Mohamed Asmy, Khaliq, Ahmad, Allah Pitchay, Anwar, Iqbal Hussain, Hafezali
Format: Conference or Workshop Item
Language:English
English
Published: 2019
Subjects:
Online Access:http://irep.iium.edu.my/76783/
http://irep.iium.edu.my/76783/1/Hassanudin%20et%20al%202019%20FIFC%20Internet%20Banking.pdf
http://irep.iium.edu.my/76783/2/10-th%20FIFC%20Booklet%20PDF%20FINAL.pdf
id iium-76783
recordtype eprints
spelling iium-767832019-12-31T02:39:00Z http://irep.iium.edu.my/76783/ Continuous adoption of internet banking: evidence from Islamic banks in Malaysia Mohd Thas Thaker, Hassanudin Mohd Thas Thaker, Mohamed Asmy Khaliq, Ahmad Allah Pitchay, Anwar Iqbal Hussain, Hafezali H Social Sciences (General) Drawing on UTAUT2 framework, this study aims to investigate the behavioural intention and adoption of internet banking (IB) among clients of local and foreign Islamic banks in Malaysia, using Partial Least Squares analysis. Survey questionnaires were distributed among the Islamic bank's clients at two main places (i) Klang Valley and (ii) Selangor and primary data was collected from 319 clients. The SmartPLS analysis yielded three main outcomes: 1) the variables such as performance expectancy, effort expectancy, price value, facilitating conditions and habit have a positive influence over the behavioural intention and subsequently lead to the adoption of IB. The other two variables, namely social influence and hedonic motivation were negatively related and insignificant for behavioural intention. Thirdly, we also noticed that facilitating conditions and habit have a direct relationship with the adoption of IB. The implications of these outcomes are discussed from theoretical and practical perspectives. 2019-11-28 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/76783/1/Hassanudin%20et%20al%202019%20FIFC%20Internet%20Banking.pdf application/pdf en http://irep.iium.edu.my/76783/2/10-th%20FIFC%20Booklet%20PDF%20FINAL.pdf Mohd Thas Thaker, Hassanudin and Mohd Thas Thaker, Mohamed Asmy and Khaliq, Ahmad and Allah Pitchay, Anwar and Iqbal Hussain, Hafezali (2019) Continuous adoption of internet banking: evidence from Islamic banks in Malaysia. In: 10th Foundation of Islamic Finance Conference, Sunway University, Malaysia. (Unpublished)
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Mohd Thas Thaker, Hassanudin
Mohd Thas Thaker, Mohamed Asmy
Khaliq, Ahmad
Allah Pitchay, Anwar
Iqbal Hussain, Hafezali
Continuous adoption of internet banking: evidence from Islamic banks in Malaysia
description Drawing on UTAUT2 framework, this study aims to investigate the behavioural intention and adoption of internet banking (IB) among clients of local and foreign Islamic banks in Malaysia, using Partial Least Squares analysis. Survey questionnaires were distributed among the Islamic bank's clients at two main places (i) Klang Valley and (ii) Selangor and primary data was collected from 319 clients. The SmartPLS analysis yielded three main outcomes: 1) the variables such as performance expectancy, effort expectancy, price value, facilitating conditions and habit have a positive influence over the behavioural intention and subsequently lead to the adoption of IB. The other two variables, namely social influence and hedonic motivation were negatively related and insignificant for behavioural intention. Thirdly, we also noticed that facilitating conditions and habit have a direct relationship with the adoption of IB. The implications of these outcomes are discussed from theoretical and practical perspectives.
format Conference or Workshop Item
author Mohd Thas Thaker, Hassanudin
Mohd Thas Thaker, Mohamed Asmy
Khaliq, Ahmad
Allah Pitchay, Anwar
Iqbal Hussain, Hafezali
author_facet Mohd Thas Thaker, Hassanudin
Mohd Thas Thaker, Mohamed Asmy
Khaliq, Ahmad
Allah Pitchay, Anwar
Iqbal Hussain, Hafezali
author_sort Mohd Thas Thaker, Hassanudin
title Continuous adoption of internet banking: evidence from Islamic banks in Malaysia
title_short Continuous adoption of internet banking: evidence from Islamic banks in Malaysia
title_full Continuous adoption of internet banking: evidence from Islamic banks in Malaysia
title_fullStr Continuous adoption of internet banking: evidence from Islamic banks in Malaysia
title_full_unstemmed Continuous adoption of internet banking: evidence from Islamic banks in Malaysia
title_sort continuous adoption of internet banking: evidence from islamic banks in malaysia
publishDate 2019
url http://irep.iium.edu.my/76783/
http://irep.iium.edu.my/76783/1/Hassanudin%20et%20al%202019%20FIFC%20Internet%20Banking.pdf
http://irep.iium.edu.my/76783/2/10-th%20FIFC%20Booklet%20PDF%20FINAL.pdf
first_indexed 2023-09-18T21:48:27Z
last_indexed 2023-09-18T21:48:27Z
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