Language applied in tourist hotspot in Malaysia: issues and challenges

The paper discusses the issues and challenges of English language as a medium of instruction in the tourism industry specifically the hotel business in Malaysia. The main purpose of this paper is to assist the hotel employees in dealing with tourists from all over the world. This paper will examine...

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Main Authors:	Abdul Rahim, Abdul Hadi, Mohd Sohime, Nor Afandi, Abdul Rahim Merican, Rooshida Mericn
Format:	Conference or Workshop Item
Language:	English
Published:	Kulliyyah of Languages and Management, International Islamic University Malaysia, Pagoh 2016
Subjects:	GV Recreation Leisure T10.5 Communication of technical information
Online Access:	http://irep.iium.edu.my/78045/ http://irep.iium.edu.my/78045/ http://irep.iium.edu.my/78045/1/78045_LANGUAGE%20APPLIED%20IN%20TOURIST.pdf

id	iium-78045
recordtype	eprints
spelling	iium-780452020-01-24T08:42:33Z http://irep.iium.edu.my/78045/ Language applied in tourist hotspot in Malaysia: issues and challenges Abdul Rahim, Abdul Hadi Mohd Sohime, Nor Afandi Abdul Rahim Merican, Rooshida Mericn GV Recreation Leisure T10.5 Communication of technical information The paper discusses the issues and challenges of English language as a medium of instruction in the tourism industry specifically the hotel business in Malaysia. The main purpose of this paper is to assist the hotel employees in dealing with tourists from all over the world. This paper will examine the problems faced between hotel employees and tourists in relation to the English Language. There is strong possibility that the problem arises due to poor communication skills, bad hospitality service and even grammatical error on travel brochures and signboards. Hence, it is highly recommended that the Malaysian government and the Ministry of Tourism and Culture of Malaysia work together to improve the language skills of the people, particularly the hotel employees. Kulliyyah of Languages and Management, International Islamic University Malaysia, Pagoh 2016-01-16 Conference or Workshop Item NonPeerReviewed application/pdf en http://irep.iium.edu.my/78045/1/78045_LANGUAGE%20APPLIED%20IN%20TOURIST.pdf Abdul Rahim, Abdul Hadi and Mohd Sohime, Nor Afandi and Abdul Rahim Merican, Rooshida Mericn (2016) Language applied in tourist hotspot in Malaysia: issues and challenges. In: International Language and Tourism Conference 2016 (ILTC 2016), 21st-22nd Jan. 2016, Kuala Lumpur. http://www.iium.edu.my/my/events/show/international-language-and-tourism-conference-2016-iltc-2016-25850
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	GV Recreation Leisure T10.5 Communication of technical information
spellingShingle	GV Recreation Leisure T10.5 Communication of technical information Abdul Rahim, Abdul Hadi Mohd Sohime, Nor Afandi Abdul Rahim Merican, Rooshida Mericn Language applied in tourist hotspot in Malaysia: issues and challenges
description	The paper discusses the issues and challenges of English language as a medium of instruction in the tourism industry specifically the hotel business in Malaysia. The main purpose of this paper is to assist the hotel employees in dealing with tourists from all over the world. This paper will examine the problems faced between hotel employees and tourists in relation to the English Language. There is strong possibility that the problem arises due to poor communication skills, bad hospitality service and even grammatical error on travel brochures and signboards. Hence, it is highly recommended that the Malaysian government and the Ministry of Tourism and Culture of Malaysia work together to improve the language skills of the people, particularly the hotel employees.
format	Conference or Workshop Item
author	Abdul Rahim, Abdul Hadi Mohd Sohime, Nor Afandi Abdul Rahim Merican, Rooshida Mericn
author_facet	Abdul Rahim, Abdul Hadi Mohd Sohime, Nor Afandi Abdul Rahim Merican, Rooshida Mericn
author_sort	Abdul Rahim, Abdul Hadi
title	Language applied in tourist hotspot in Malaysia: issues and challenges
title_short	Language applied in tourist hotspot in Malaysia: issues and challenges
title_full	Language applied in tourist hotspot in Malaysia: issues and challenges
title_fullStr	Language applied in tourist hotspot in Malaysia: issues and challenges
title_full_unstemmed	Language applied in tourist hotspot in Malaysia: issues and challenges
title_sort	language applied in tourist hotspot in malaysia: issues and challenges
publisher	Kulliyyah of Languages and Management, International Islamic University Malaysia, Pagoh
publishDate	2016
url	http://irep.iium.edu.my/78045/ http://irep.iium.edu.my/78045/ http://irep.iium.edu.my/78045/1/78045_LANGUAGE%20APPLIED%20IN%20TOURIST.pdf
first_indexed	2023-09-18T21:50:00Z
last_indexed	2023-09-18T21:50:00Z
_version_	1777413705368076288

Language applied in tourist hotspot in Malaysia: issues and challenges

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