A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many t...
| Main Authors: | , |
|---|---|
| Format: | Conference or Workshop Item |
| Language: | English English |
| Published: |
Association of Malaysian Environment-Behaviour Researchers (AMER); ABRAmalaysia
2019
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/78160/ http://irep.iium.edu.my/78160/ http://irep.iium.edu.my/78160/ http://irep.iium.edu.my/78160/1/78160%20A%20Conceptual%20Model%20for%20Developing.pdf http://irep.iium.edu.my/78160/2/78160%20A%20Conceptual%20Model%20for%20Developing%20WOS.pdf |
| Summary: | This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the
models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many tools
have been introduced in the previous studies. However, the decision about the best fit tool to measure the quality of hospital food service is still unclear.
Future study should be conducted, and an empirical test that examines various dimensions, such as food and meal service quality, staff/service issues
and physical environment must be considered in the evaluation. |
|---|