A conceptual model for developing a measurement tool for hospital food service operation in Malaysia

A conceptual model for developing a measurement tool for hospital food service operation in Malaysia

This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many t...

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Bibliographic Details
Main Authors: Osman, Noor Suzana, Md. Nor, Norazmir
Format: Conference or Workshop Item
Language:English
English
Published: Association of Malaysian Environment-Behaviour Researchers (AMER); ABRAmalaysia 2019
Subjects:
RA Public aspects of medicine
Online Access:http://irep.iium.edu.my/78160/
http://irep.iium.edu.my/78160/
http://irep.iium.edu.my/78160/
http://irep.iium.edu.my/78160/1/78160%20A%20Conceptual%20Model%20for%20Developing.pdf
http://irep.iium.edu.my/78160/2/78160%20A%20Conceptual%20Model%20for%20Developing%20WOS.pdf
id iium-78160
recordtype eprints
spelling iium-781602020-01-21T02:55:10Z http://irep.iium.edu.my/78160/ A conceptual model for developing a measurement tool for hospital food service operation in Malaysia Osman, Noor Suzana Md. Nor, Norazmir RA Public aspects of medicine This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many tools have been introduced in the previous studies. However, the decision about the best fit tool to measure the quality of hospital food service is still unclear. Future study should be conducted, and an empirical test that examines various dimensions, such as food and meal service quality, staff/service issues and physical environment must be considered in the evaluation. Association of Malaysian Environment-Behaviour Researchers (AMER); ABRAmalaysia 2019 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/78160/1/78160%20A%20Conceptual%20Model%20for%20Developing.pdf application/pdf en http://irep.iium.edu.my/78160/2/78160%20A%20Conceptual%20Model%20for%20Developing%20WOS.pdf Osman, Noor Suzana and Md. Nor, Norazmir (2019) A conceptual model for developing a measurement tool for hospital food service operation in Malaysia. In: 7th AMER International Conference on Quality of Life (AICQOL), 16th-17th February 2019, Kuta, Bali, Indonesia. https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/1619/pdf 10.21834/e-bpj.v4i10.1619
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
English
topic RA Public aspects of medicine
spellingShingle RA Public aspects of medicine
Osman, Noor Suzana
Md. Nor, Norazmir
A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
description This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many tools have been introduced in the previous studies. However, the decision about the best fit tool to measure the quality of hospital food service is still unclear. Future study should be conducted, and an empirical test that examines various dimensions, such as food and meal service quality, staff/service issues and physical environment must be considered in the evaluation.
format Conference or Workshop Item
author Osman, Noor Suzana
Md. Nor, Norazmir
author_facet Osman, Noor Suzana
Md. Nor, Norazmir
author_sort Osman, Noor Suzana
title A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
title_short A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
title_full A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
title_fullStr A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
title_full_unstemmed A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
title_sort conceptual model for developing a measurement tool for hospital food service operation in malaysia
publisher Association of Malaysian Environment-Behaviour Researchers (AMER); ABRAmalaysia
publishDate 2019
url http://irep.iium.edu.my/78160/
http://irep.iium.edu.my/78160/
http://irep.iium.edu.my/78160/
http://irep.iium.edu.my/78160/1/78160%20A%20Conceptual%20Model%20for%20Developing.pdf
http://irep.iium.edu.my/78160/2/78160%20A%20Conceptual%20Model%20for%20Developing%20WOS.pdf
first_indexed 2023-09-18T21:50:09Z
last_indexed 2023-09-18T21:50:09Z
_version_ 1777413715318013952

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