Exploring the elements of Muslim-friendly airline services

Muslim-Friendly Airline (MFA) is an emerging trend in the aviation industry whereby efforts of integrating shariah elements into the airline industry are established through shariah-compliant airlines. However, to date, such establishment is selfproclaimed due to lack of specific guidelines issued...

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Main Authors: Harum, Ahmad Aiman, Abdul Halim, Siti Norhamimah, Jamaludin, Mohammad Aizat, Muflih, Betania Kartika
Format: Article
Language:English
Published: HH Publisher 2018
Subjects:
Online Access:http://irep.iium.edu.my/78212/
http://irep.iium.edu.my/78212/
http://irep.iium.edu.my/78212/1/78212_Exploring%20the%20Elements%20of%20Muslim-Friendly%20Airline%20Services.pdf
id iium-78212
recordtype eprints
spelling iium-782122020-03-17T01:05:48Z http://irep.iium.edu.my/78212/ Exploring the elements of Muslim-friendly airline services Harum, Ahmad Aiman Abdul Halim, Siti Norhamimah Jamaludin, Mohammad Aizat Muflih, Betania Kartika HE Transportation and Communications Muslim-Friendly Airline (MFA) is an emerging trend in the aviation industry whereby efforts of integrating shariah elements into the airline industry are established through shariah-compliant airlines. However, to date, such establishment is selfproclaimed due to lack of specific guidelines issued by authorities. Research in this area is also still in its infancy thus this paper attempts to explore the important shariah-guided elements that should be available in an MFA service. Data was gathered through library research and qualitative analysis was carried out utilising secondary data obtained. Several important elements for MFA were found, namely the availability of halal food and beverages, facilities to perform prayer, notice of prayer time, ablution, qiblah direction, recitation of du’a, dress code, segregation of gender and shariah-compliant entertainment. These elements can be ranked into essential, complimentary and embellishment as guided by shariah principles; and are recommended to be fulfilled by airlines towards establishing Muslim-friendly services. HH Publisher 2018 Article PeerReviewed application/pdf en http://irep.iium.edu.my/78212/1/78212_Exploring%20the%20Elements%20of%20Muslim-Friendly%20Airline%20Services.pdf Harum, Ahmad Aiman and Abdul Halim, Siti Norhamimah and Jamaludin, Mohammad Aizat and Muflih, Betania Kartika (2018) Exploring the elements of Muslim-friendly airline services. Journal of Halal Industry & Services, 1 (1). pp. 1-11. ISSN 2637-0891 http://www.journals.hh-publisher.com/index.php/JHIS/article/view/17/37
repository_type Digital Repository
institution_category Local University
institution International Islamic University Malaysia
building IIUM Repository
collection Online Access
language English
topic HE Transportation and Communications
spellingShingle HE Transportation and Communications
Harum, Ahmad Aiman
Abdul Halim, Siti Norhamimah
Jamaludin, Mohammad Aizat
Muflih, Betania Kartika
Exploring the elements of Muslim-friendly airline services
description Muslim-Friendly Airline (MFA) is an emerging trend in the aviation industry whereby efforts of integrating shariah elements into the airline industry are established through shariah-compliant airlines. However, to date, such establishment is selfproclaimed due to lack of specific guidelines issued by authorities. Research in this area is also still in its infancy thus this paper attempts to explore the important shariah-guided elements that should be available in an MFA service. Data was gathered through library research and qualitative analysis was carried out utilising secondary data obtained. Several important elements for MFA were found, namely the availability of halal food and beverages, facilities to perform prayer, notice of prayer time, ablution, qiblah direction, recitation of du’a, dress code, segregation of gender and shariah-compliant entertainment. These elements can be ranked into essential, complimentary and embellishment as guided by shariah principles; and are recommended to be fulfilled by airlines towards establishing Muslim-friendly services.
format Article
author Harum, Ahmad Aiman
Abdul Halim, Siti Norhamimah
Jamaludin, Mohammad Aizat
Muflih, Betania Kartika
author_facet Harum, Ahmad Aiman
Abdul Halim, Siti Norhamimah
Jamaludin, Mohammad Aizat
Muflih, Betania Kartika
author_sort Harum, Ahmad Aiman
title Exploring the elements of Muslim-friendly airline services
title_short Exploring the elements of Muslim-friendly airline services
title_full Exploring the elements of Muslim-friendly airline services
title_fullStr Exploring the elements of Muslim-friendly airline services
title_full_unstemmed Exploring the elements of Muslim-friendly airline services
title_sort exploring the elements of muslim-friendly airline services
publisher HH Publisher
publishDate 2018
url http://irep.iium.edu.my/78212/
http://irep.iium.edu.my/78212/
http://irep.iium.edu.my/78212/1/78212_Exploring%20the%20Elements%20of%20Muslim-Friendly%20Airline%20Services.pdf
first_indexed 2023-09-18T21:50:14Z
last_indexed 2023-09-18T21:50:14Z
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