Emotional labor and burnout among female teachers: work-family conflict as mediator

With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contrib...

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Main Authors:	Noor, Noraini M., Zainuddin, Masyitah
Format:	Article
Language:	English
Published:	Blackwell Publishing Asia Pty Ltd 2011
Subjects:	BF636 Applied psychology
Online Access:	http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf

id	iium-787
recordtype	eprints
spelling	iium-7872011-10-20T03:29:20Z http://irep.iium.edu.my/787/ Emotional labor and burnout among female teachers: work-family conflict as mediator Noor, Noraini M. Zainuddin, Masyitah BF636 Applied psychology With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contribute to explaining variance in burnout (emotional exhaustion and depersonalization). In a sample of 102 married, female Malay teachers, with at least one child living at home, results showed that SAwas positively associated with emotional exhaustion and depersonalization. The results also showed that work–family conflict mediated the relationship between emotional labor and burnout. However, no moderation effect of work–family on the SA–burnout relationship was found. The results are discussed with respect to the general literature on the stress–strain relation and work– family conflict. Blackwell Publishing Asia Pty Ltd 2011 Article PeerReviewed application/pdf en http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf Noor, Noraini M. and Zainuddin, Masyitah (2011) Emotional labor and burnout among female teachers: work-family conflict as mediator. Asian Journal of Social Psychology. no-no. ISSN 1367-2223 (In Press) http://dx.doi.org/10.1111/j.1467-839X.2011.01349.x doi:10.1111/j.1467-839X.2011.01349.x
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	BF636 Applied psychology
spellingShingle	BF636 Applied psychology Noor, Noraini M. Zainuddin, Masyitah Emotional labor and burnout among female teachers: work-family conflict as mediator
description	With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contribute to explaining variance in burnout (emotional exhaustion and depersonalization). In a sample of 102 married, female Malay teachers, with at least one child living at home, results showed that SAwas positively associated with emotional exhaustion and depersonalization. The results also showed that work–family conflict mediated the relationship between emotional labor and burnout. However, no moderation effect of work–family on the SA–burnout relationship was found. The results are discussed with respect to the general literature on the stress–strain relation and work– family conflict.
format	Article
author	Noor, Noraini M. Zainuddin, Masyitah
author_facet	Noor, Noraini M. Zainuddin, Masyitah
author_sort	Noor, Noraini M.
title	Emotional labor and burnout among female teachers: work-family conflict as mediator
title_short	Emotional labor and burnout among female teachers: work-family conflict as mediator
title_full	Emotional labor and burnout among female teachers: work-family conflict as mediator
title_fullStr	Emotional labor and burnout among female teachers: work-family conflict as mediator
title_full_unstemmed	Emotional labor and burnout among female teachers: work-family conflict as mediator
title_sort	emotional labor and burnout among female teachers: work-family conflict as mediator
publisher	Blackwell Publishing Asia Pty Ltd
publishDate	2011
url	http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf
first_indexed	2023-09-18T20:07:56Z
last_indexed	2023-09-18T20:07:56Z
_version_	1777407284490534912

Emotional labor and burnout among female teachers: work-family conflict as mediator

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