Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals

The present study investigates top management commitment, workforce management and quality performance in Malaysian hospitals based on demographical information of the respondents. Aim of this study is to identify the difference or conformance on top management commitment, workforce management and q...

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Main Authors:	Ahmed, Selim, Abd. Manaf, Noor Hazilah, Islam, Rafikul
Format:	Article
Language:	English English
Published:	Taylor & Francis Online 2019
Subjects:	HF5549 Personnel management
Online Access:	http://irep.iium.edu.my/79167/ http://irep.iium.edu.my/79167/ http://irep.iium.edu.my/79167/ http://irep.iium.edu.my/79167/1/79167_Assessing%20top%20management%20commitment.pdf http://irep.iium.edu.my/79167/2/79167_Assessing%20top%20management%20commitment_SCOPUS%20in%20press.pdf

id	iium-79167
recordtype	eprints
spelling	iium-791672020-03-06T07:16:03Z http://irep.iium.edu.my/79167/ Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals Ahmed, Selim Abd. Manaf, Noor Hazilah Islam, Rafikul HF5549 Personnel management The present study investigates top management commitment, workforce management and quality performance in Malaysian hospitals based on demographical information of the respondents. Aim of this study is to identify the difference or conformance on top management commitment, workforce management and quality performance of Malaysian hospitals with demographics such as gender, marital status, types of hospital and position. This study distributed 1007 self-administered survey questionnaires to hospital staff resulting in 438 useful responses with a 43.5% response rate. Research data were analysed based on reliability analysis, exploratory factor analysis (EFA), independent samples t-tests, one-way ANOVA and discriminant analysis using SPSS version 23. Findings of this study indicate that there is a significant difference between single and married hospital staff on workforce management of the Malaysian hospitals. Married respondent perceives workforce management more favourably compared to single. The findings also indicate that hospital nurses perceive workforce management and quality performance more favourably compared to other hospital staff (i.e. doctors, pharmacists, medical laboratory technologists). Moreover, this study conducted comparison analysis between public and private hospitals on top management commitment, workforce management, and quality performance. The research findings indicate that private hospitals have better top management commitment and workforce management compared to public hospitals in Malaysia. Taylor & Francis Online 2019-10 Article PeerReviewed application/pdf en http://irep.iium.edu.my/79167/1/79167_Assessing%20top%20management%20commitment.pdf application/pdf en http://irep.iium.edu.my/79167/2/79167_Assessing%20top%20management%20commitment_SCOPUS%20in%20press.pdf Ahmed, Selim and Abd. Manaf, Noor Hazilah and Islam, Rafikul (2019) Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals. International Journal of Healthcare Management. pp. 1-9. ISSN 2047-9700 E-ISSN 2047-9719 https://www.tandfonline.com/doi/abs/10.1080/20479700.2019.1645380?journalCode=yjhm20 https://doi.org/10.1080/20479700.2019.1645380
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English English
topic	HF5549 Personnel management
spellingShingle	HF5549 Personnel management Ahmed, Selim Abd. Manaf, Noor Hazilah Islam, Rafikul Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
description	The present study investigates top management commitment, workforce management and quality performance in Malaysian hospitals based on demographical information of the respondents. Aim of this study is to identify the difference or conformance on top management commitment, workforce management and quality performance of Malaysian hospitals with demographics such as gender, marital status, types of hospital and position. This study distributed 1007 self-administered survey questionnaires to hospital staff resulting in 438 useful responses with a 43.5% response rate. Research data were analysed based on reliability analysis, exploratory factor analysis (EFA), independent samples t-tests, one-way ANOVA and discriminant analysis using SPSS version 23. Findings of this study indicate that there is a significant difference between single and married hospital staff on workforce management of the Malaysian hospitals. Married respondent perceives workforce management more favourably compared to single. The findings also indicate that hospital nurses perceive workforce management and quality performance more favourably compared to other hospital staff (i.e. doctors, pharmacists, medical laboratory technologists). Moreover, this study conducted comparison analysis between public and private hospitals on top management commitment, workforce management, and quality performance. The research findings indicate that private hospitals have better top management commitment and workforce management compared to public hospitals in Malaysia.
format	Article
author	Ahmed, Selim Abd. Manaf, Noor Hazilah Islam, Rafikul
author_facet	Ahmed, Selim Abd. Manaf, Noor Hazilah Islam, Rafikul
author_sort	Ahmed, Selim
title	Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
title_short	Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
title_full	Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
title_fullStr	Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
title_full_unstemmed	Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
title_sort	assessing top management commitment, workforce management, and quality performance of malaysian hospitals
publisher	Taylor & Francis Online
publishDate	2019
url	http://irep.iium.edu.my/79167/ http://irep.iium.edu.my/79167/ http://irep.iium.edu.my/79167/ http://irep.iium.edu.my/79167/1/79167_Assessing%20top%20management%20commitment.pdf http://irep.iium.edu.my/79167/2/79167_Assessing%20top%20management%20commitment_SCOPUS%20in%20press.pdf
first_indexed	2023-09-18T21:51:19Z
last_indexed	2023-09-18T21:51:19Z
_version_	1777413788175171584

Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals

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