Issues of E-banking transaction: An empirical investigation on Malaysian customers perception

This study investigated the determinant factors of consumers' perception on E-banking transaction in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perceptions and E-banking transaction. Factor analysi...

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Main Authors:	Haque, A. K. M. Ahasanul, Ismail, Ahmad Zaki, Daraz, Abu Hayat
Format:	Article
Language:	English
Published:	Asian Network for Scientific Information 2009
Subjects:	HG1501 Banking
Online Access:	http://irep.iium.edu.my/8061/ http://irep.iium.edu.my/8061/ http://irep.iium.edu.my/8061/1/Issues_of_E-banking_transaction_An_empirical_investigation_on_Malaysian_customers_perception.pdf

id	iium-8061
recordtype	eprints
spelling	iium-80612012-02-08T15:21:15Z http://irep.iium.edu.my/8061/ Issues of E-banking transaction: An empirical investigation on Malaysian customers perception Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat HG1501 Banking This study investigated the determinant factors of consumers' perception on E-banking transaction in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perceptions and E-banking transaction. Factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter, multiple regression was estimated to anticipate the effects of the explanatory variables. This study showed that only secure transaction, have significant impact on consumers perception about E-banking transaction. Rest three factors regulatory framework, service quality and sufficient mechanism negligible impact and hypothesis was rejected. This study offers an insight into E-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research. Asian Network for Scientific Information 2009 Article PeerReviewed application/pdf en http://irep.iium.edu.my/8061/1/Issues_of_E-banking_transaction_An_empirical_investigation_on_Malaysian_customers_perception.pdf Haque, A. K. M. Ahasanul and Ismail, Ahmad Zaki and Daraz, Abu Hayat (2009) Issues of E-banking transaction: An empirical investigation on Malaysian customers perception. Journal of Applied Sciences, 9 (10). pp. 1870-1879. ISSN 1812-5662 (O), 1812-5654 (P) http://docsdrive.com/pdfs/ansinet/jas/2009/1870-1879.pdf
repository_type	Digital Repository
institution_category	Local University
institution	International Islamic University Malaysia
building	IIUM Repository
collection	Online Access
language	English
topic	HG1501 Banking
spellingShingle	HG1501 Banking Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
description	This study investigated the determinant factors of consumers' perception on E-banking transaction in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perceptions and E-banking transaction. Factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter, multiple regression was estimated to anticipate the effects of the explanatory variables. This study showed that only secure transaction, have significant impact on consumers perception about E-banking transaction. Rest three factors regulatory framework, service quality and sufficient mechanism negligible impact and hypothesis was rejected. This study offers an insight into E-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research.
format	Article
author	Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat
author_facet	Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat
author_sort	Haque, A. K. M. Ahasanul
title	Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
title_short	Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
title_full	Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
title_fullStr	Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
title_full_unstemmed	Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
title_sort	issues of e-banking transaction: an empirical investigation on malaysian customers perception
publisher	Asian Network for Scientific Information
publishDate	2009
url	http://irep.iium.edu.my/8061/ http://irep.iium.edu.my/8061/ http://irep.iium.edu.my/8061/1/Issues_of_E-banking_transaction_An_empirical_investigation_on_Malaysian_customers_perception.pdf
first_indexed	2023-09-18T20:17:40Z
last_indexed	2023-09-18T20:17:40Z
_version_	1777407896647106560

Issues of E-banking transaction: An empirical investigation on Malaysian customers perception

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