A Roadmap for Tracking Knowledge Results – Experiences and Challenges

From fostering expertise to packaging and sharing lessons from the field, the knowledge work of the World Bank Group takes many shapes. But unlike lending operations, knowledge work is not always subject to the same results monitoring processes. Fo...

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Main Authors: Walsh, Christopher, Simon, Yehude, Silverman, Sheryl, Sultan, Sara
Format: Brief
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2011/08/15258474/roadmap-tracking-knowledge-results-experiences-challenges
http://hdl.handle.net/10986/10443
id okr-10986-10443
recordtype oai_dc
spelling okr-10986-104432021-04-23T14:02:50Z A Roadmap for Tracking Knowledge Results – Experiences and Challenges Walsh, Christopher Simon, Yehude Silverman, Sheryl Sultan, Sara BRAINSTORMING COLLABORATION DISCUSSIONS FINANCIAL RESOURCES INPUT DATA KNOWLEDGE COMPONENT KNOWLEDGE EXCHANGE KNOWLEDGE MANAGEMENT KNOWLEDGE PRODUCT KNOWLEDGE PRODUCTS KNOWLEDGE WORK NEW TECHNOLOGIES NUMBER OF VISITORS ONLINE DATABASE PUBLISHING RESULTS SPREADSHEET TECHNICAL ASSISTANCE VALUE OF KNOWLEDGE WEB WEB SITE WEB TOOLS WEBSITES From fostering expertise to packaging and sharing lessons from the field, the knowledge work of the World Bank Group takes many shapes. But unlike lending operations, knowledge work is not always subject to the same results monitoring processes. For example, the publishing of a report has often been used as the only indicator of a successful knowledge product. During a program-wide effort to develop and implement a results-based management framework for its technical assistance work, the Water and Sanitation Program (WSP), a multi-donor partnership administered by the World Bank, discovered that applying the same framework to its knowledge work helped demonstrate the value of knowledge by drawing a connection between knowledge inputs, outputs, outcomes, and impact. This smart lesson describes lessons from a technical assistance program's experience applying a results framework to knowledge work. In addition to demonstrating value, this helped better define different stages of knowledge work, measure progress, and better manage program communications and knowledge management. 2012-08-13T11:30:43Z 2012-08-13T11:30:43Z 2011-08 http://documents.worldbank.org/curated/en/2011/08/15258474/roadmap-tracking-knowledge-results-experiences-challenges http://hdl.handle.net/10986/10443 English IFC Smart Lessons Brief CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic BRAINSTORMING
COLLABORATION
DISCUSSIONS
FINANCIAL RESOURCES
INPUT DATA
KNOWLEDGE COMPONENT
KNOWLEDGE EXCHANGE
KNOWLEDGE MANAGEMENT
KNOWLEDGE PRODUCT
KNOWLEDGE PRODUCTS
KNOWLEDGE WORK
NEW TECHNOLOGIES
NUMBER OF VISITORS
ONLINE DATABASE
PUBLISHING
RESULTS
SPREADSHEET
TECHNICAL ASSISTANCE
VALUE OF KNOWLEDGE
WEB
WEB SITE
WEB TOOLS
WEBSITES
spellingShingle BRAINSTORMING
COLLABORATION
DISCUSSIONS
FINANCIAL RESOURCES
INPUT DATA
KNOWLEDGE COMPONENT
KNOWLEDGE EXCHANGE
KNOWLEDGE MANAGEMENT
KNOWLEDGE PRODUCT
KNOWLEDGE PRODUCTS
KNOWLEDGE WORK
NEW TECHNOLOGIES
NUMBER OF VISITORS
ONLINE DATABASE
PUBLISHING
RESULTS
SPREADSHEET
TECHNICAL ASSISTANCE
VALUE OF KNOWLEDGE
WEB
WEB SITE
WEB TOOLS
WEBSITES
Walsh, Christopher
Simon, Yehude
Silverman, Sheryl
Sultan, Sara
A Roadmap for Tracking Knowledge Results – Experiences and Challenges
relation IFC Smart Lessons Brief
description From fostering expertise to packaging and sharing lessons from the field, the knowledge work of the World Bank Group takes many shapes. But unlike lending operations, knowledge work is not always subject to the same results monitoring processes. For example, the publishing of a report has often been used as the only indicator of a successful knowledge product. During a program-wide effort to develop and implement a results-based management framework for its technical assistance work, the Water and Sanitation Program (WSP), a multi-donor partnership administered by the World Bank, discovered that applying the same framework to its knowledge work helped demonstrate the value of knowledge by drawing a connection between knowledge inputs, outputs, outcomes, and impact. This smart lesson describes lessons from a technical assistance program's experience applying a results framework to knowledge work. In addition to demonstrating value, this helped better define different stages of knowledge work, measure progress, and better manage program communications and knowledge management.
format Publications & Research :: Brief
author Walsh, Christopher
Simon, Yehude
Silverman, Sheryl
Sultan, Sara
author_facet Walsh, Christopher
Simon, Yehude
Silverman, Sheryl
Sultan, Sara
author_sort Walsh, Christopher
title A Roadmap for Tracking Knowledge Results – Experiences and Challenges
title_short A Roadmap for Tracking Knowledge Results – Experiences and Challenges
title_full A Roadmap for Tracking Knowledge Results – Experiences and Challenges
title_fullStr A Roadmap for Tracking Knowledge Results – Experiences and Challenges
title_full_unstemmed A Roadmap for Tracking Knowledge Results – Experiences and Challenges
title_sort roadmap for tracking knowledge results – experiences and challenges
publisher World Bank, Washington, DC
publishDate 2012
url http://documents.worldbank.org/curated/en/2011/08/15258474/roadmap-tracking-knowledge-results-experiences-challenges
http://hdl.handle.net/10986/10443
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