Driving Performance through Center of Government Delivery Units
Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms to improve performance, such as citizen...
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Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2010/11/13894870/center-government-delivery-units http://hdl.handle.net/10986/10465 |
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okr-10986-104652021-04-23T14:02:50Z Driving Performance through Center of Government Delivery Units World Bank ACCOUNTABILITY ADMINISTRATIVE COSTS ADMINISTRATIVE SYSTEMS AIM BUDGET PROCESS CABINET CABINET SYSTEM CASH MANAGEMENT CERTIFICATES CIVIL SERVANTS CONFIDENCE CUSTOMER INTERACTIONS CUSTOMER SATISFACTION DEBT DELIVERY SYSTEM DELIVERY SYSTEMS EVASION FINANCIAL MANAGEMENT GOVERNOR INITIATIVE INNOVATION INNOVATIONS LEADERSHIP MANAGEMENT SYSTEM MINISTER MINISTERS MONITORING MECHANISM PATRONAGE PERFORMANCE INDICATORS POLICY MAKERS POLITICIANS PRIME MINISTER PRIVATE SECTOR PROCUREMENT PROCUREMENT LAW PUBLIC PUBLIC POLICY PUBLIC SECTOR PUBLIC SECTOR MANAGEMENT PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICES RESULTS SERVICE DELIVERY SUPERVISION TARGETS TRANSPARENCY TREASURY Several governments around the world have recently established delivery units at the center of government to drive performance improvements. This development may be in addition to whole-of-government reforms to improve performance, such as citizen charters, service agreements, or performance reporting. Given rising interest in public sector performance innovations, this note provides an overview of center-of-government delivery unit arrangements, including key factors for success, with a particular focus on one of the first incarnations of a central delivery unit - the United Kingdom's Prime Minister's Delivery Unit (PMDU). 2012-08-13T11:37:53Z 2012-08-13T11:37:53Z 2010-11 http://documents.worldbank.org/curated/en/2010/11/13894870/center-government-delivery-units http://hdl.handle.net/10986/10465 English Global Expert Team (GET) Note CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank Washington, DC Publications & Research :: Brief Publications & Research |
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Digital Repository |
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Foreign Institution |
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Digital Repositories |
| building |
World Bank Open Knowledge Repository |
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World Bank |
| language |
English |
| topic |
ACCOUNTABILITY ADMINISTRATIVE COSTS ADMINISTRATIVE SYSTEMS AIM BUDGET PROCESS CABINET CABINET SYSTEM CASH MANAGEMENT CERTIFICATES CIVIL SERVANTS CONFIDENCE CUSTOMER INTERACTIONS CUSTOMER SATISFACTION DEBT DELIVERY SYSTEM DELIVERY SYSTEMS EVASION FINANCIAL MANAGEMENT GOVERNOR INITIATIVE INNOVATION INNOVATIONS LEADERSHIP MANAGEMENT SYSTEM MINISTER MINISTERS MONITORING MECHANISM PATRONAGE PERFORMANCE INDICATORS POLICY MAKERS POLITICIANS PRIME MINISTER PRIVATE SECTOR PROCUREMENT PROCUREMENT LAW PUBLIC PUBLIC POLICY PUBLIC SECTOR PUBLIC SECTOR MANAGEMENT PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICES RESULTS SERVICE DELIVERY SUPERVISION TARGETS TRANSPARENCY TREASURY |
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ACCOUNTABILITY ADMINISTRATIVE COSTS ADMINISTRATIVE SYSTEMS AIM BUDGET PROCESS CABINET CABINET SYSTEM CASH MANAGEMENT CERTIFICATES CIVIL SERVANTS CONFIDENCE CUSTOMER INTERACTIONS CUSTOMER SATISFACTION DEBT DELIVERY SYSTEM DELIVERY SYSTEMS EVASION FINANCIAL MANAGEMENT GOVERNOR INITIATIVE INNOVATION INNOVATIONS LEADERSHIP MANAGEMENT SYSTEM MINISTER MINISTERS MONITORING MECHANISM PATRONAGE PERFORMANCE INDICATORS POLICY MAKERS POLITICIANS PRIME MINISTER PRIVATE SECTOR PROCUREMENT PROCUREMENT LAW PUBLIC PUBLIC POLICY PUBLIC SECTOR PUBLIC SECTOR MANAGEMENT PUBLIC SECTOR PERFORMANCE PUBLIC SERVICE PUBLIC SERVICES RESULTS SERVICE DELIVERY SUPERVISION TARGETS TRANSPARENCY TREASURY World Bank Driving Performance through Center of Government Delivery Units |
| relation |
Global Expert Team (GET) Note |
| description |
Several governments around the world
have recently established delivery units at the center of
government to drive performance improvements. This
development may be in addition to whole-of-government
reforms to improve performance, such as citizen charters,
service agreements, or performance reporting. Given rising
interest in public sector performance innovations, this note
provides an overview of center-of-government delivery unit
arrangements, including key factors for success, with a
particular focus on one of the first incarnations of a
central delivery unit - the United Kingdom's Prime
Minister's Delivery Unit (PMDU). |
| format |
Publications & Research :: Brief |
| author |
World Bank |
| author_facet |
World Bank |
| author_sort |
World Bank |
| title |
Driving Performance through Center of Government Delivery Units |
| title_short |
Driving Performance through Center of Government Delivery Units |
| title_full |
Driving Performance through Center of Government Delivery Units |
| title_fullStr |
Driving Performance through Center of Government Delivery Units |
| title_full_unstemmed |
Driving Performance through Center of Government Delivery Units |
| title_sort |
driving performance through center of government delivery units |
| publisher |
Washington, DC |
| publishDate |
2012 |
| url |
http://documents.worldbank.org/curated/en/2010/11/13894870/center-government-delivery-units http://hdl.handle.net/10986/10465 |
| _version_ |
1764413196612927488 |