Developing a Single Window to Facilitate Trade in Senegal
In 1995 a reform group headed by Senegal's Ministry of trade introduced a single window system for electronic trade facilitation as part of a reform agenda to improve the country's business environment. Launched in 2004, the system transf...
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| Format: | Brief |
| Language: | English |
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World Bank, Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2010/04/13838042/developing-single-window-facilitate-trade-senegal http://hdl.handle.net/10986/10502 |
| Summary: | In 1995 a reform group headed by
Senegal's Ministry of trade introduced a single window
system for electronic trade facilitation as part of a reform
agenda to improve the country's business environment.
Launched in 2004, the system transformed customs clearance,
streamlining the process through transparent, electronic
transactions initiated by a single request from the importer
or exporter. Traders could collect and process the necessary
documents and authorizations prior to customs declaration in
about half a day rather than the four days required before
the system was implemented. With its real-time data,
government agencies could better monitor and control
transactions, contributing to more secure transactions and
revenues. This note highlights key issues in Senegal's
decision to develop a customized system and offers lessons
for governments in managing diverse stakeholder requirements
and expectations. |
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