Maryland’s StateStat : A State-level Performance Management System
Statestat is Maryland's performance measurement and management system. In use since 2007, Statestat was originally modeled after Baltimore's citistat as a way of capturing and monitoring the progress of government service delivery using f...
| Main Authors: | , |
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| Format: | Brief |
| Language: | English |
| Published: |
World Bank, Washington, DC
2012
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2009/12/11937818/marylands-statestat-state-level-performance-management-system http://hdl.handle.net/10986/10514 |
| Summary: | Statestat is Maryland's performance
measurement and management system. In use since 2007,
Statestat was originally modeled after Baltimore's
citistat as a way of capturing and monitoring the progress
of government service delivery using frequently updated
data. Through a process of continual re-evaluation by the
Governor, his executive staff, and agency leadership during
bi-weekly meetings, new and improved strategies emerge for
delivering key public services effectively and efficiently.
Located within the Governor's offices in Annapolis, a
lean staff provides the logistical and analytical support
for the operation. A recent visit to Statestat by the Public
Sector Performance (PSP) Global Expert Team (GET) in
November 2009 revealed a set of interesting findings
applicable to countries developing performance management systems. |
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